Customer support jobs in New York, NY
88 open roles for customer support specialists in New York, NY as of Nov 15, 2026. Mercury, Ramp, Fora, Justworks and ERGO NEXT Insurance have the most. 8 are remote and the median advertised salary is $115K.
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Skills asked for in customer support roles in New York, NY
Bars show the share of these 88 roles; one role can count in several rows.
- Product Support SpecialistClaylabs · 🇺🇸New York$80K - $100KHybridGo
- Customer Support Specialist - RiskMercury · 🇺🇸San Francisco, CA, New York, NY, Portland, OR, or Remote…$53K - $72KRemoteDatabase administration
- Cash Management Technical Support AnalystMizuho · 🇺🇸New York, NY (1271 AOA/6th Ave)$85K - $95KExcelEnglishJapanese
- Partner Support Operations LeadAnthropic · 🇺🇸San Francisco, CA | New York City, NY$215K - $300KLead and aboveZendeskSalesforce administrationEscalation management
- Customer Support ManagerMercury · 🇺🇸San Francisco, CA, New York, NY, Portland, OR, or Remote…$104K - $130KRemoteMetabasePerformance managementData visualization
- Customer Support SpecialistMercury · 🇺🇸San Francisco, CA, New York, NY, Portland, OR, or Remote…$43K - $58KRemote
- Service Desk ManagerPathstone · 🇺🇸Bellevue, WA; Newtown Square, PA; New York, NY; San Franc…$110K - $130KAzureTableauPower BI
- IT Support LeadMongoDB · 🇺🇸New York City$70K - $145KLead and aboveGCPAzureJira
- Product Support SpecialistMotive · 🇺🇸United States - Buffalo, New York—
- Customer Experience Associate (Evening Shift)Ramp · 🇺🇸New York, NY (HQ)$60K - $70KHybridZendeskNetSuiteSlack
- University Grad | Customer Experience AssociateRamp · 🇺🇸New York, NY (HQ)$60K - $70KHybridZendeskNetSuiteSlack
- Customer Experience AssociateRamp · 🇺🇸New York, NY (HQ)$60K - $70KRemoteZendeskNetSuiteSlack
- Analyst, Enterprise Service DeskABACUS · 🇺🇸New York, New York, United States—
- Client Services Associate I, Oncology (East Coast)BillionToOne · 🇺🇸New York, NY—Zendesk
- Technical Support LeadPointfive · 🇺🇸New York$130K - $175KHybridLead and aboveGCPAzureLLM
- Customer Experience CoordinatorRevivn · 🇺🇸Brooklyn, NY$68K - $72KHubSpotZendesk
- Senior Manager, Customer Experience Strategy & OperationsRamp · 🇺🇸New York, NY (HQ)$175K - $250KHybridSeniorAI agentsPerformance managementWorkforce planning
- Customer Support Specialist, BenefitsJustworks · 🇺🇸New York, New York—JiraZendeskSHRM certification
- Team Lead Customer Support (m/f/d)Pliant · 🇺🇸New York, United States (Hybrid)—HybridLead and aboveHubSpotZendeskCSAT
- Customer Experience AssociateMarblehealth · 🇺🇸New York City$65K - $80KHybrid
- Customer Support RepresentativePontera · 🇺🇸New York, New York, United States—Zendesk
- Lead Product Manager, Customer ExperiencePylon · 🇺🇸NYC or Palo Alto (in office)—Lead and aboveSQLRailsSQL queries
- Client Services Strategy LeadIntapp · 🇺🇸US NY New York—Lead and aboveJiraAgileGenerative AI
- Service Advisor - Plainview, NYLucid Motors · 🇺🇸Plainview, NY—Driver's licenseCost estimatingCPR
- Technology Support SpecialistNorm Ai · 🇺🇸New York City$120K - $145KHybridJiraBash
- RVP, Client Services - Eastern USStackAdapt · 🇺🇸Connecticut; Florida; Georgia; Maryland; Massachusetts; N…$212K - $292K
- Manager II, Customer SupportPinterest · 🇺🇸New York, US$141K - $248K
- Senior Client Support Engineer (NYC)Coretelligent · 🇺🇸New York, New York, United States$120K - $130KSeniorAzureAzure certificationNetwork engineering
- Community Support LeadFora · 🇺🇸New York City$80K - $100KLead and above
- Founding Customer Happiness ManagerVegatech · 🇺🇸New York, NY$125K - $150K
- Membership Support SpecialistFora · 🇺🇸New York City$80K - $90KHubSpotObjective-CZendesk
- Customer Care AssociateBrigit · 🇺🇸New York City (Hybrid)—HybridJiraZendesk
- DTC/DX Customer Service SpecialistAMOREPACIFIC US, INC · 🇺🇸New York, NY$70K - $75KExcelShopifyHelp desk
- Client Support SupervisorTalkspace · 🇺🇸New York, NY (Remote)$65K - $72KRemoteLookerJiraZendesk
- Director, CX (Customer Experience)Jellyfishcareers · 🇺🇸New York$120K - $180KHybridLead and aboveHubSpot
- Billing Support SpecialistAircall.io, Inc. · 🇺🇸New York Office$66K - $75K
- Insurance Customer Service LeadERGO NEXT Insurance · 🇺🇸Rochester, NY$70K - $80KLead and above
- Senior Customer Support Service Delivery Program ManagerMercury · 🇺🇸🇨🇦San Francisco, CA, New York, NY, Portland, OR, or Remote…$139K - $193KRemoteSeniorSQLGoogle SheetsWorkforce planning
- Insurance Customer Service AdvisorERGO NEXT Insurance · 🇺🇸Rochester, NY—
- Director, Client Services & Operations - Authentic LiveAuthentic Brands Group · 🇺🇸New York, New York$110K - $140KLead and above
- IT Support SpecialistRogo · 🇺🇸New York City$85K - $121KPythonBashCompTIA A+
- IT Support AssociateCAIS · 🇺🇸New York, New York$95K - $125KPythonPowerShellmacOS
- Sr. Strategic Accounts Manager (Client Services)Linqia · 🇺🇸New York, New York, United States—SeniorInfluencer marketingCustomer service
- Customer Experience SpecialistPilot Fiber · 🇺🇸New York, NY$65K - $90KHybridAgile
- Customer Support EngineerFastly · 🇺🇸Austin, TX; Chicago, IL; Denver, CO; Houston, TX; New Yor…$91K - $109KRustGoPython
- Manager, Customer Operations AutomationGrow Therapy · 🇺🇸New York City$117K - $163KHybridSQLIncident responseIntercom
- Customer Operations EngineerPlaid · 🇺🇸New York City Office$131K - $163KHybridSQLAgileAI agents
- Community Support SpecialistPartiful · 🇺🇸New York, NY$75K - $95KHybridHTML
- Engineer, Enterprise Service DeskABACUS · 🇺🇸Athens-Clarke County, Georgia, United States; Atlanta, Ge…—
- Customer operationsWatershed · 🇺🇸New York City$154K - $188KSQL
Showing the newest 50. See all 88 in search
Who is hiring for customer support roles in New York, NY
Where customer support roles in New York, NY are
- 🇺🇸United States88
- 🇺🇸New York, NY88
- 🇺🇸San Francisco Bay Area12
- 🇺🇸California12
- 🇺🇸Chicago, IL5
- 🇺🇸Denver, CO5
- 🇺🇸Portland, OR5
- 🇺🇸Texas4
- 🇺🇸Houston, TX3
- 🇺🇸Florida3
A role that lists several places is counted in each of them.
Questions about customer support jobs in New York, NY
- How many customer support jobs in New York, NY are open right now?
- There are 88 open customer support jobs in New York, NY at 74 companies on Jobs Every Hour as of Nov 15, 2026. 8 of them were posted in the last seven days. The list is rebuilt every hour from the employers' own careers pages.
- Which companies have the most customer support jobs in New York, NY?
- Right now the most openings are at Mercury (4), Ramp (4), Fora (3), ABACUS (2) and Justworks (2). The ranking changes as companies open and close roles.
- Are there remote customer support jobs in New York, NY?
- 8 of the 88 open customer support jobs in New York, NY (9%) are listed as remote. Remote roles are often limited to certain countries or time zones, so check the location line of each job.
- What do customer support jobs in New York, NY pay?
- The median advertised salary is $115K, based on 62 open roles that publish a yearly US-dollar range. The middle half of those roles advertise between $85K and $152K. These are advertised ranges, not verified pay. Most employers here are technology companies, so the figures run above the wider market for the same work.
- Is it hard to get one of the customer support jobs in New York, NY?
- 0 of the 88 open customer support jobs in New York, NY (0%) are for beginners: junior roles and internships. Of the 52 postings that state experience, the median asks for 3 years. 74 companies are hiring and 8 roles were posted in the last seven days. Matching your resume to the skills each posting names helps most; the free resume builder shows the match.
- How is AI changing customer support jobs in New York, NY?
- 3 of the 88 open customer support jobs in New York, NY (3%) ask for AI or machine-learning skills, most often LLM, Machine Learning. Employers still list 88 such roles today at 74 companies. Counted from the postings' own text on Nov 15, 2026.
- What skills do customer support jobs in New York, NY ask for?
- Most often Zendesk (22%), SQL (11%), Jira (10%), CSAT (10%), Customer service (10%) of the 88 open postings, counted from their own text on Nov 15, 2026.
- Which job titles come up most in customer support jobs in New York, NY?
- Customer Support Specialist (4), Product Support Specialist (3), Customer Support Manager (3), Customer Experience Associate (3), Senior Manager (3): the most common titles among the 88 open roles, without the level and place notes in brackets.
- Are customer support jobs in New York, NY in demand in 2026?
- 88 customer support jobs in New York, NY are open on Jobs Every Hour today at 74 companies, 0.1% of all 148,162 open jobs here; 8 were posted in the last seven days. The median advertised salary is $115K. 8 (9%) can be done remotely.
- How do I apply for customer support jobs in New York, NY?
- Open a job and press “Apply on company site”. You go straight to the employer's own careers page and apply there. Jobs Every Hour needs no account and charges nothing for applying.
More like Customer support jobs in New York, NY
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- Jobs in New York, NY 12,148
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