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Director, CX (Customer Experience)

Jellyfishcareers · New York
Hybrid$120K - $180KNo degree requiredLead and aboveHubSpot

Director, CX (Customer Experience) is open at Jellyfishcareers in New York (hybrid). The posting gives a salary of $120K - $180K. Posted on Oct 19, 2026, and still on Jellyfishcareers’s careers page when we last checked, on Nov 15, 2026.

About the role

Architect Audience & Journey Strategies: Design holistic, multi-channel customer lifecycle strategies - spanning acquisition, onboarding, retention, and win-back - that align business objectives with seamless user experiences for our clients. - Lead Web Experimentation & CRO Programs: Direct data-driven CRO frameworks, establishing hypotheses, test structures, and behavioral analysis (using A/B testing, heatmapping…

The opening lines of the posting. The rest is on Jellyfishcareers’s careers page.

Hiring at Jellyfishcareers

Jellyfishcareers has 42 open roles right now, 2 of them remote. Most are in Marketing & Community, Engineering and Design. The median advertised salary across its roles with a published range is $108K. See all its roles

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