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Customer Support Engineer

Fastly · Austin, TX; Chicago, IL; Denver, CO; Houston, TX; New York City, NY

Customer Support Engineer is open at Fastly in Austin, TX; Chicago, IL; Denver, CO; Houston, TX; New York City, NY. The posting gives a salary of $91K - $109K. Posted on Oct 7, 2026, and still on Fastly’s careers page when we last checked, on Nov 14, 2026.

About the role

requires a strong understanding of internet protocols and the ability to explain clearly how traffic behaves at the network edge. You will focus on delivery configuration (VCL), caching, HTTP behavior, and the Fastly Control Panel, with growing exposure to serverless Compute. Security product cases (such as WAF and DDoS) and general IT requests are handled by other teams. What You'll Do: Written-first customer…

The opening lines of the posting. The rest is on Fastly’s careers page.

Hiring at Fastly

Fastly has 54 open roles right now, 4 of them remote. Most are in Engineering, Security and Sales & Business Development. The median advertised salary across its roles with a published range is $199K. See all its roles

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