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Lead Product Manager, Customer Experience

Pylon · NYC or Palo Alto (in office)

Lead Product Manager, Customer Experience is open at Pylon in NYC or Palo Alto (in office). The posting gives no salary; similar roles in the United States advertise a median of $235K. Posted on Oct 29, 2026, and still on Pylon’s careers page when we last checked, on Nov 14, 2026.

About the role

For most families, a mortgage is the biggest financial decision they’ll ever make, and the process is still confusing, slow, and stressful. Loan officers don’t have it much better. They’re jumping between systems, chasing documents, and answering the same status questions over and over. We’re hiring a Lead PM to own Customer Experience at Pylon, which covers the borrower application, the borrower dashboard, and the…

The opening lines of the posting. The rest is on Pylon’s careers page.

Hiring at Pylon

Pylon has 26 open roles right now, 5 of them remote. Most are in Engineering, Operations and Product. See all its roles

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