Customer Support Representative is open at Pontera in New York, New York, United States. The posting gives no salary; similar roles in the United States advertise a median of $128K. Posted on Oct 29, 2026, and still on Pontera’s careers page when we last checked, on Nov 15, 2026.
About the role
Provide software support and troubleshoot technical issues with accuracy and care Respond to client questions in a clear, thorough, and timely manner Investigate issues and determine next steps when solutions are not immediately obvious Escalate complex technical matters to appropriate internal teams, providing full context and documentation Communicate and solve issues with customers and cross functional teams by…
The opening lines of the posting. The rest is on Pontera’s careers page.
Hiring at Pontera
Pontera has 8 open roles right now. Most are in Sales & Business Development, Engineering and Consulting & Solutions. See all its roles
