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Chat and email support agent jobs in New York, NY
32 open roles for chat and email support agents in New York, NY as of Nov 15, 2026. Mercury, Justworks, Attentive, Pinterest and Stripe have the most. 4 are remote and the median advertised salary is $110K.
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Skills asked for in chat and email support agent roles in New York, NY
Bars show the share of these 32 roles; one role can count in several rows.
- Product Support SpecialistClaylabs · 🇺🇸New York$80K - $100KHybridGo
- Customer Support Specialist - RiskMercury · 🇺🇸San Francisco, CA, New York, NY, Portland, OR, or Remote…$53K - $72KRemoteDatabase administration
- Partner Support Operations LeadAnthropic · 🇺🇸San Francisco, CA | New York City, NY$215K - $300KLead and aboveZendeskSalesforce administrationEscalation management
- Customer Support ManagerMercury · 🇺🇸San Francisco, CA, New York, NY, Portland, OR, or Remote…$104K - $130KRemoteMetabasePerformance managementData visualization
- Customer Support SpecialistMercury · 🇺🇸San Francisco, CA, New York, NY, Portland, OR, or Remote…$43K - $58KRemote
- Product Support SpecialistMotive · 🇺🇸United States - Buffalo, New York—
- Customer Support Specialist, BenefitsJustworks · 🇺🇸New York, New York—JiraZendeskSHRM certification
- Team Lead Customer Support (m/f/d)Pliant · 🇺🇸New York, United States (Hybrid)—HybridLead and aboveHubSpotZendeskCSAT
- Customer Support RepresentativePontera · 🇺🇸New York, New York, United States—Zendesk
- Technology Support SpecialistNorm Ai · 🇺🇸New York City$120K - $145KHybridJiraBash
- Social Media SpecialistAMOREPACIFIC US, INC · 🇺🇸New York, NY$70K - $75KKoreanBrand designPhotoshop
- Manager II, Customer SupportPinterest · 🇺🇸New York, US$141K - $248K
- Membership Support SpecialistFora · 🇺🇸New York City$80K - $90KHubSpotObjective-CZendesk
- Billing Support SpecialistAircall.io, Inc. · 🇺🇸New York Office$66K - $75K
- Senior Customer Support Service Delivery Program ManagerMercury · 🇺🇸🇨🇦San Francisco, CA, New York, NY, Portland, OR, or Remote…$139K - $193KRemoteSeniorSQLGoogle SheetsWorkforce planning
- IT Support SpecialistRogo · 🇺🇸New York City$85K - $121KPythonBashCompTIA A+
- IT Support AssociateCAIS · 🇺🇸New York, New York$95K - $125KPythonPowerShellmacOS
- Community Support SpecialistPartiful · 🇺🇸New York, NY$75K - $95KHybridHTML
- Senior Social Media SpecialistFeverUp · 🇺🇸New York—SeniorAgile
- Customer Support ManagerTrovehq · 🇺🇸New York—Hybrid
- Director, Customer SupportAttentive · 🇺🇸New York, NY (Hybrid)$155K - $200KHybridLead and aboveLookerZendeskCSAT
- Customer Support AssociateBasis Ai · 🇺🇸New York Office$70K - $110K
- Customer Support AssociateNumeric · 🇺🇸New York$100K - $145KSQLSAPNetSuite
- Product Support SpecialistStripe · 🇺🇸Chicago, New York—SQLTechnical writingCSAT
- IT Support SpecialistSierra · 🇺🇸New York, NY$160K - $180KTerraformNetwork engineeringGoogle Workspace
- CAD Support SpecialistLangan Engineering & Environmental Services · 🇺🇸Irvine, California, United States; Los Angeles, Californi…—
- Senior Customer Support SpecialistAryahealth.ai · 🇺🇸New York$120K - $150KSenior
- Customer Support SpecialistSolveintelligence · 🇺🇸New York$65K - $95KMachine LearningLLMZendesk
- IT Support SpecialistEliseai · 🇺🇸New York City$80K - $115K
- Data Support SpecialistQube Research & Technologies · 🇺🇸New York$150K - $180KPythonJiraData quality
- Customer Support ManagerCampfire · 🇺🇸New York$100K - $140KNetSuiteERPQuickBooks
- Customer Support Advocate, EmployeesJustworks · 🇺🇸New York, New York—CRMCustomer service
Who is hiring for chat and email support agent roles in New York, NY
Where chat and email support agent roles in New York, NY are
- 🇺🇸United States32
- 🇺🇸New York, NY32
- 🇺🇸San Francisco Bay Area6
- 🇺🇸California6
- 🇺🇸Portland, OR4
- 🇨🇦Canada1
- 🇺🇸Chicago, IL1
- 🇺🇸Los Angeles, CA1
A role that lists several places is counted in each of them.
Questions about chat and email support agent jobs in New York, NY
- How many chat and email support agent jobs in New York, NY are open right now?
- There are 32 open chat and email support agent jobs in New York, NY at 28 companies on Jobs Every Hour as of Nov 15, 2026. 5 of them were posted in the last seven days. The list is rebuilt every hour from the employers' own careers pages.
- Which companies have the most chat and email support agent jobs in New York, NY?
- Right now the most openings are at Mercury (4), Justworks (2), Claylabs (1), Anthropic (1) and Motive (1). The ranking changes as companies open and close roles.
- Are there remote chat and email support agent jobs in New York, NY?
- 4 of the 32 open chat and email support agent jobs in New York, NY (12%) are listed as remote. Remote roles are often limited to certain countries or time zones, so check the location line of each job.
- What do chat and email support agent jobs in New York, NY pay?
- The median advertised salary is $110K, based on 23 open roles that publish a yearly US-dollar range. The middle half of those roles advertise between $85K and $165K. These are advertised ranges, not verified pay. Most employers here are technology companies, so the figures run above the wider market for the same work.
- Is it hard to get one of the chat and email support agent jobs in New York, NY?
- 0 of the 32 open chat and email support agent jobs in New York, NY (0%) are for beginners: junior roles and internships. Of the 18 postings that state experience, the median asks for 3 years. 28 companies are hiring and 5 roles were posted in the last seven days. Matching your resume to the skills each posting names helps most; the free resume builder shows the match.
- How is AI changing chat and email support agent jobs in New York, NY?
- 1 of the 32 open chat and email support agent jobs in New York, NY (3%) ask for AI or machine-learning skills, most often Machine Learning, LLM. Employers still list 32 such roles today at 28 companies. Counted from the postings' own text on Nov 15, 2026.
- What skills do chat and email support agent jobs in New York, NY ask for?
- Most often Zendesk (22%), Help desk (12%), Jira (9%), CSAT (9%), Project management (9%) of the 32 open postings, counted from their own text on Nov 15, 2026.
- Which job titles come up most in chat and email support agent jobs in New York, NY?
- Customer Support Specialist (4), Product Support Specialist (3), Customer Support Manager (3), IT Support Specialist (3), Customer Support Associate (2): the most common titles among the 32 open roles, without the level and place notes in brackets.
- Are chat and email support agent jobs in New York, NY in demand in 2026?
- 32 chat and email support agent jobs in New York, NY are open on Jobs Every Hour today at 28 companies, 0.0% of all 148,162 open jobs here; 5 were posted in the last seven days. The median advertised salary is $110K. 4 (12%) can be done remotely.
- How do I apply for chat and email support agent jobs in New York, NY?
- Open a job and press “Apply on company site”. You go straight to the employer's own careers page and apply there. Jobs Every Hour needs no account and charges nothing for applying.
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