Chat and email support agent jobs in Germany
27 open roles for chat and email support agents in Germany as of Nov 15, 2026. Airapps, Moss, Sword Health, Secfix and Wolt have the most. 13 are remote.
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Skills asked for in chat and email support agent roles in Germany
Bars show the share of these 27 roles; one role can count in several rows.
- (Senior) IT Support Specialist (m/f/d)Statista · 🇩🇪Hamburg—SeniorEnglishGermanmacOS
- Customer Support Services Fiduciary AgentJimdo.com · 🇩🇪Germany—RemoteZendeskGermanFrench
- Customer Support (Working Student) (m/f/d)Voize · 🇩🇪Berlin—RemoteGermanEscalation management
- Customer Support Specialist *remote* (m/f/d)Pliant · 🇩🇪Berlin, Germany (Hybrid)—HybridHubSpotZendeskEnglish
- Customer Support ManagerPeec · 🇩🇪Berlin€55K - €70KSEOZendesk
- Senior Manager, Customer Support, Deliveroo OperationsWolt · 🇩🇪🇫🇮Berlin, Germany; Helsinki, Finland—SeniorOKRsCSATWorkforce planning
- IT Support Specialist L2 (f/m/x)Enpal · 🇩🇪Berlin—AzureJiraBash
- Werkstudent:in Customer SupportNelly · 🇩🇪Berlin—HybridIntercom
- Customer Support RepresentativeSword Health · 🇩🇪Remote - Germany · +1 more location€34K - €40KRemoteHubSpotZendeskClinical trials
- IT Support Specialist (f/m/d)Isar Aerospace SE · 🇩🇪Parsdorf, Bavaria, Germany—PythonJiraSecurity clearance
- Customer Support NL - Working StudentMoss · 🇩🇪Berlin—HybridZendeskEnglishDutch
- Team Lead Customer Support (f/m/d)Plancraft · 🇩🇪Remote (within Germany)€65K - €82KRemoteLead and aboveLookerPower BIZendesk
- Customer Support SpecialistAmboss · 🇩🇪Berlin—HybridGo
- Technical Support Specialist | GermanyPlasmidsaurus · 🇩🇪Germany€48K - €60KHybridZendesk
- Team Lead Operations & Customer Support (m/w/d) - B2CEgym · 🇩🇪Munich—HybridLead and above
- Product Support SpecialistSecfix · 🇬🇧🇩🇪🇵🇱Remote - Germany, Austria, Poland, the UK or Turkey—RemoteSQLGCPAzure
- Customer Support Specialist - German / English (f/m/d)Moss · 🇩🇪Berlin—HybridEnglishGermanFlink
- Product Support Specialist (German-speaking)Secfix · 🇬🇧🇩🇪🇵🇱Remote - Germany, Austria, Poland, the UK or Turkey—RemoteSQLGCPAzure
- Customer Support Associate (f/m/d)Moss · 🇩🇪Berlin—HybridEnglishGermanDutch
- (Senior) Customer Support Manager (all genders)Avelios Medical · 🇩🇪Munich—SeniorSQLJiraEnglish
- Customer Support SpecialistAirapps · 🇩🇪Munich · +1 more location€18K - €25KRemoteZendesk
- Junior Social Media AssociateAirapps · 🇩🇪Berlin Metropolitain Area$55K - $60KRemoteJunior
- Social Media SpecialistAirapps · 🇩🇪Berlin Metropolitain Area€24K - €33KRemote
- Customer Support Specialist - Accounting (m/w/d) für DeutschlandPennylane · 🇩🇪Germany (remote)—RemoteGerman
- Werkstudent Customer Support (m/w/d)8returns · 🇩🇪Berlin—Remote
Who is hiring for chat and email support agent roles in Germany
Where chat and email support agent roles in Germany are
A role that lists several places is counted in each of them.
Questions about chat and email support agent jobs in Germany
- How many chat and email support agent jobs in Germany are open right now?
- There are 27 open chat and email support agent jobs in Germany at 20 companies on Jobs Every Hour as of Nov 15, 2026. 6 of them were posted in the last seven days. The list is rebuilt every hour from the employers' own careers pages.
- Which companies have the most chat and email support agent jobs in Germany?
- Right now the most openings are at Airapps (4), Moss (3), Sword Health (2), Secfix (2) and Statista (1). The ranking changes as companies open and close roles.
- Are there remote chat and email support agent jobs in Germany?
- 13 of the 27 open chat and email support agent jobs in Germany (48%) are listed as remote. Remote roles are often limited to certain countries or time zones, so check the location line of each job.
- Is it hard to get one of the chat and email support agent jobs in Germany?
- 1 of the 27 open chat and email support agent jobs in Germany (4%) are for beginners: junior roles and internships. Of the 11 postings that state experience, the median asks for 2 years. 20 companies are hiring and 6 roles were posted in the last seven days. Matching your resume to the skills each posting names helps most; the free resume builder shows the match.
- How is AI changing chat and email support agent jobs in Germany?
- 0 of the 27 open chat and email support agent jobs in Germany (0%) ask for AI or machine-learning skills. Employers still list 27 such roles today at 20 companies. Counted from the postings' own text on Nov 15, 2026.
- What skills do chat and email support agent jobs in Germany ask for?
- Most often Zendesk (44%), German (33%), English (30%), Ticketing systems (15%), Card payments (15%) of the 27 open postings, counted from their own text on Nov 15, 2026.
- Which job titles come up most in chat and email support agent jobs in Germany?
- Customer Support Specialist (5), Customer Support Representative (2), Product Support Specialist (2): the most common titles among the 27 open roles, without the level and place notes in brackets.
- Are chat and email support agent jobs in Germany in demand in 2026?
- 27 chat and email support agent jobs in Germany are open on Jobs Every Hour today at 20 companies, 0.0% of all 148,162 open jobs here; 6 were posted in the last seven days. 13 (48%) can be done remotely.
- How do I apply for chat and email support agent jobs in Germany?
- Open a job and press “Apply on company site”. You go straight to the employer's own careers page and apply there. Jobs Every Hour needs no account and charges nothing for applying.
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