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(Senior) Customer Support Manager (all genders)

Avelios Medical · Munich
Open 193 daysSeniorSQLJira

(Senior) Customer Support Manager (all genders) is open at Avelios Medical in Munich. Posted on May 5, 2026, and still on Avelios Medical’s careers page when we last checked, on Nov 14, 2026.

About the role

includes participation in an on-call rotation outside regular business hours. YOUR RESPONSIBILITIES - Handle complex 2nd-level support requests & incidents via Jira Service Management (analysis, reproduction, prioritization, solutions/workarounds) - Triage and manage incidents with a clinical-impact lens while meeting SLAs and maintaining clear, consistent case documentation - Coordinate bug investigation and…

The opening lines of the posting. The rest is on Avelios Medical’s careers page.

Hiring at Avelios Medical

Avelios Medical has 46 open roles right now, 2 of them remote. Most are in Engineering, Sales & Business Development and Operations. See all its roles

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