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Chat and email support agent jobs

Chat and email support agent: a person in this job answers customers in writing, by chat, email or social media, and solves their problem in one reply where possible. Airapps, Coinbase, Blue Water Thinking, Wolt and Agoda have the most open roles with “Chat and email support agent” or a close variant in the title right now.

805 open roles · 101 posted in the last 7 days · 28% remote · 418 companies hiring · $82K median advertised salary · checked Nov 15 against employer career pages

What these jobs pay175 of them state a yearly range in US dollars (bands in thousands). The dark column holds the median, $82K.
4080
62
52
<7575100125150175200250300+
PeriodCount
under $75K62
$75K to $100K52
$100K to $125K32
$125K to $150K10
$150K to $175K9
$175K to $200K4
$200K to $250K4
$250K to $300K2
$300K and more0
Three numbersOut of 805 open jobs in this list.
Can be done from home28%228 of 805 jobs
State the pay33%266 of 805 jobs
Are for beginners2%20 of 805 jobs
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Customer service and support
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United StatesRemoteEuropeAsia-PacificCaliforniaPhilippinesUnited KingdomLatin AmericaSan Francisco Bay AreaLast 3 daysNew York, NYIndiaLondonGermanyAll roles

Skills asked for in chat and email support agent roles

Zendesk167 · 21%Customer service149 · 19%Jira90 · 11%English88 · 11%Help desk50 · 6%CRM47 · 6%SQL47 · 6%

Bars show the share of these 805 roles; one role can count in several rows.

Newest chat and email support agent jobs

Showing the newest 100 of 685. The search looks through all of them by title, place and pay.

Who is hiring for chat and email support agent roles

Where chat and email support agent roles are

A role that lists several places is counted in each of them.

What chat and email support agent roles pay, by level

Level in the titleMedian advertised salaryRoles counted
No level in the title$82K135
Lead and above$160K16

Medians of the midpoints of advertised yearly US-dollar ranges; a level needs at least 15 such roles. Advertised, not verified pay.

Kinds of work close to this one

Roles where employers ask for the same skills. The bar shows how much the skill lists overlap; the text names the shared skills and, where 30 postings state pay, the median advertised pay there.

Customer supportSQL, CRM, English, Customer service · $98K, $15K moreCustomer support managerSQL, CRM, English, Customer service · $120K, $38K moreEscalations and complaints specialistSQL, CRM, English, Customer serviceCall center representativeCRM, English, Customer service, Microsoft OfficeCustomer experience managerSQL, CRM, Customer service, Microsoft Office · $132K, $50K more

Companies hiring chat and email support agents

Chat and email support agent salary

Questions about chat and email support agent jobs

What is a chat and email support agent job?
In a chat and email support agent job, a person answers customers in writing, by chat, email or social media, and solves their problem in one reply where possible. 805 such roles are open on Jobs Every Hour as of Nov 15, 2026.
How many chat and email support agent jobs are open right now?
There are 805 open chat and email support agent jobs at 418 companies on Jobs Every Hour as of Nov 15, 2026. 101 of them were posted in the last seven days. The list is rebuilt every hour from the employers' own careers pages.
Which companies have the most chat and email support agent jobs?
Right now the most openings are at Airapps (30), Blue Water Thinking (21), Coinbase (21), Wolt (19) and Agoda (15). The ranking changes as companies open and close roles.
Are there remote chat and email support agent jobs?
228 of the 805 open chat and email support agent jobs (28%) are listed as remote. Remote roles are often limited to certain countries or time zones, so check the location line of each job.
What do chat and email support agent jobs pay in euros?
28 of the open postings state a yearly range in euros: the median midpoint is €28,500, and the middle half advertise €21,500 to €37,000. These are advertised ranges as each employer wrote them, not verified pay.
What do chat and email support agent jobs pay?
The median advertised salary is $82K, based on 175 open roles that publish a yearly US-dollar range. The middle half of those roles advertise between $68K and $115K. These are advertised ranges, not verified pay. Most employers here are technology companies, so the figures run above the wider market for the same work.
Is it hard to get a chat and email support agent job?
20 of the 805 open chat and email support agent jobs (2%) are for beginners: junior roles and internships. Of the 390 postings that state experience, the median asks for 2 years. 418 companies are hiring and 101 roles were posted in the last seven days. Matching your resume to the skills each posting names helps most; the free resume builder shows the match.
How is AI changing chat and email support agent jobs?
43 of the 805 open chat and email support agent jobs (5%) ask for AI or machine-learning skills, most often LLM, Machine Learning, AI. Employers still list 805 such roles today at 418 companies. Counted from the postings' own text on Nov 15, 2026.
What skills do chat and email support agent jobs ask for?
Most often Zendesk (21%), Customer service (19%), Jira (11%), English (11%), Help desk (6%) of the 805 open postings, counted from their own text on Nov 15, 2026.
Which job titles come up most in chat and email support agent jobs?
Customer Support Specialist (79), IT Support Specialist (37), Technical Support Specialist (31), Product Support Specialist (28), Support Specialist (26): the most common titles among the 805 open roles, without the level and place notes in brackets.
Are chat and email support agent jobs in demand in 2026?
805 chat and email support agent jobs are open on Jobs Every Hour today at 418 companies, 0.5% of all 148,162 open jobs here; 101 were posted in the last seven days. The median advertised salary is $82K. 228 (28%) can be done remotely.
How do I apply for chat and email support agent jobs?
Open a job and press “Apply on company site”. You go straight to the employer's own careers page and apply there. Jobs Every Hour needs no account and charges nothing for applying.

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