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Chat and email support agent jobs in the United States
311 open roles for chat and email support agents in the United States as of Nov 15, 2026. Blue Water Thinking, C3EL, Blink Health, EquipmentShare and Skydio have the most. 62 are remote and the median advertised salary is $85K.
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Skills asked for in chat and email support agent roles in the United States
Bars show the share of these 311 roles; one role can count in several rows.
- Customer Support Team Lead, InsuranceJerry.ai · 🇺🇸Dallas, Texas$50K - $60KRemoteLead and aboveCRM
- IT Support SpecialistDepthfirst · 🇺🇸San Francisco—Databricks
- Customer Support Specialist8am · 🇺🇸Remote - US—RemoteSlackCustomer service
- Customer Support Team LeadEquipmentShare · 🇺🇸Columbia, MO (Headquarters)—Lead and aboveGoMicrosoft WordIntercom
- Biomedical Technician / Equipment Support Specialist - ImagingBlue Water Thinking · 🇺🇸Onsite - Chicago, IL · +2 more locations$75K - $90K
- Product Support SpecialistClaylabs · 🇺🇸San Francisco · +1 more location$80K - $100KHybridGo
- Customer Technical Support Specialist - USMeshy · 🇺🇸US Remote$60K - $90KRemote
- Aircraft Technical Support Representative, AftermarketBETA Technologies · 🇺🇸South Burlington, Vermont, United States$100K - $125K
- Customer Support SpecialistJunipersquare · 🇺🇸🇨🇦Americas (USA or Canada)CA$60K - CA$70KRemote
- IT Support SpecialistStrive Health · 🇺🇸Denver, CO—WindowsmacOSInventory management
- Retail Operations Support Specialist IIEquipmentShare · 🇺🇸Columbia, MO (Headquarters)—GoLookerInventory management
- Customer Support AdvisorCPI Security · 🇺🇸Charlotte, North Carolina, United States$40K - $50KCustomer service
- Senior Manager, Customer SupportContentful · 🇺🇸Denver, Colorado, United States$150K - $188KSeniorJiraZendeskSlack
- Support SpecialistPlayOn! Sports · 🇺🇸Chamblee, GA · +3 more locations—Help deskCRMCustomer service
- Customer Support Specialist - RiskMercury · 🇺🇸San Francisco, CA, New York, NY, Portland, OR, or Remote…$53K - $72KRemoteDatabase administration
- Omnichannel Customer Support Program ManagerFlexport · 🇺🇸Dallas Warehouse—SQLSnowflakeZendesk
- Computer User Support Specialist - 304621Delaware Nation Industries · 🇺🇸Wright-Patterson Air Force Base, Ohio, United States—Security clearanceSecurity+ServiceNow
- Partner Support Operations LeadAnthropic · 🇺🇸San Francisco, CA | New York City, NY$215K - $300KLead and aboveZendeskSalesforce administrationEscalation management
- Customer Support ManagerMercury · 🇺🇸San Francisco, CA, New York, NY, Portland, OR, or Remote…$104K - $130KRemoteMetabasePerformance managementData visualization
- Support Specialist - GISNational Information Solutions Cooperative (NISC) · 🇺🇸Atlanta, GA—
- People Support AssociateSoFi · 🇺🇸Cottonwood Heights, UT—ExcelWorkdayEnglish
- Customer Support SpecialistMercury · 🇺🇸San Francisco, CA, New York, NY, Portland, OR, or Remote…$43K - $58KRemote
- Customer Support SpecialistSift · 🇺🇸Remote - USA$50K - $80KRemoteSQLMachine LearningLLM
- Sportsbook and Online Casino Customer Support Agent - Swing ShiftRush Street Interactive · 🇺🇸New Jersey—Help deskEscalation managementCustomer service
- SharePoint & Power Platform Support SpecialistAccenture Federal Services · 🇺🇸Washington, DC$66K - $120KPower BI
- Customer Support Manager Americas - US RemoteWetravel · 🇺🇸United States$76K - $84KRemote
- AI Product Support Specialist - EnterprisePodium · 🇺🇸Lehi, Utah—JavaScriptAI
- Customer Support Team MemberCardless · 🇺🇸Remote (USA)—RemoteZendesk
- B2B Customer Support RepresentativeKeeper Security · 🇺🇸Remote, US—RemoteJiraZero-knowledge
- Social Media SpecialistIonQ · 🇺🇸Bothell, Washington, United States; College Park, Marylan…$92K - $115KRemoteContent marketingGoogle AnalyticsPaid social
- Senior IT Support SpecialistKoalafi · 🇺🇸Richmond, Virginia$80K - $110KSeniorBashSecurity+ITIL
- Customer Support SpecialistJetBrains · 🇺🇸Marlton, New Jersey$60K - $85KHubSpotZendesk
- Technical Support SpecialistModern Treasury · 🇺🇸San Francisco$115K - $140KHybridSQLDatadogREST APIs
- ATO / Security Support Specialisti360technologies, Inc. · 🇺🇸Chesapeake, VA—
- Retail Support SpecialistALO · 🇺🇸Commerce, California, United States—
- Technical Support Specialist - Tier IICallRail · 🇺🇸Atlanta, GA (Hybrid)—HybridJavaScriptHubSpot
- Senior Client Support SpecialistOntic · 🇺🇸Remote, United States$80K - $90KRemoteSeniorGCPLLMJira
- IT Support Specialist (f/m/d)Focused · 🇺🇸Berlin, DE—Jira
- Customer Support Supervisor l Onsite - ChesterfieldBlink Health · 🇺🇸Chesterfield, MO—
- Lead IT Support SpecialistDelinea · 🇺🇸San Francisco, CA$115K - $144KLead and aboveZendesk
- Customer Support Billing Specialist lEquipmentShare · 🇺🇸Columbia, MO (Headquarters) · +1 more location—GoEnglishSpanish
- Customer Support RepresentativeFour Hands · 🇺🇸Austin, TX—OutlookCRMCustomer service
- Customer Support SpecialistSynack · 🇺🇸Remote in the US—RemoteSQLJiraZendesk
- Director of Customer SupportAssetWatch, Inc. · 🇺🇸United States$146K - $183KLead and aboveHelp deskCSATWorkforce planning
- Product Support SpecialistMotive · 🇺🇸United States - Buffalo, New York—
- Technical Support AgentPar Technology · 🇺🇸Remote - Illinois$19 - $21 an hourRemoteWindowsHelp deskPOS systems
- Player Support Internship- Spring 2027Rush Street Interactive · 🇺🇸New Jersey—InternCustomer service
- Technical Support SpecialistNotability · 🇺🇸San Francisco$55K - $75KJiraZendesk
- CPC Processor Customer Support- 8609Datavant · 🇺🇸Remote - United States—RemoteHIPAACustomer service
- Biomedical Technician / Equipment Support Specialist - Information SystemsBlue Water Thinking · 🇺🇸Onsite - Phoenix, AZ · +8 more locations$75K - $90K
Showing the newest 50. See all 311 in search
Who is hiring for chat and email support agent roles in the United States
Where chat and email support agent roles in the United States are
- 🇺🇸United States311
- 🇺🇸California57
- 🇺🇸San Francisco Bay Area33
- 🇺🇸New York, NY32
- 🇺🇸Texas23
- 🇺🇸Austin, TX8
- 🇺🇸Dallas, TX8
- 🇺🇸Portland, OR7
- 🇺🇸Phoenix, AZ7
- 🇺🇸Los Angeles, CA7
A role that lists several places is counted in each of them.
Questions about chat and email support agent jobs in the United States
- How many chat and email support agent jobs in the United States are open right now?
- There are 311 open chat and email support agent jobs in the United States at 197 companies on Jobs Every Hour as of Nov 15, 2026. 46 of them were posted in the last seven days. The list is rebuilt every hour from the employers' own careers pages.
- Which companies have the most chat and email support agent jobs in the United States?
- Right now the most openings are at Blue Water Thinking (21), C3EL (7), EquipmentShare (6), Blink Health (6) and H2 Health (5). The ranking changes as companies open and close roles.
- Are there remote chat and email support agent jobs in the United States?
- 62 of the 311 open chat and email support agent jobs in the United States (20%) are listed as remote. Remote roles are often limited to certain countries or time zones, so check the location line of each job.
- What do chat and email support agent jobs in the United States pay?
- The median advertised salary is $85K, based on 141 open roles that publish a yearly US-dollar range. The middle half of those roles advertise between $72K and $118K. These are advertised ranges, not verified pay. Most employers here are technology companies, so the figures run above the wider market for the same work.
- Is it hard to get one of the chat and email support agent jobs in the United States?
- 3 of the 311 open chat and email support agent jobs in the United States (1%) are for beginners: junior roles and internships. Of the 165 postings that state experience, the median asks for 2 years. 197 companies are hiring and 46 roles were posted in the last seven days. Matching your resume to the skills each posting names helps most; the free resume builder shows the match.
- How is AI changing chat and email support agent jobs in the United States?
- 19 of the 311 open chat and email support agent jobs in the United States (6%) ask for AI or machine-learning skills, most often LLM, Machine Learning, AI. Employers still list 311 such roles today at 197 companies. Counted from the postings' own text on Nov 15, 2026.
- What skills do chat and email support agent jobs in the United States ask for?
- Most often Customer service (19%), Zendesk (16%), Jira (12%), Help desk (8%), Ticketing systems (7%) of the 311 open postings, counted from their own text on Nov 15, 2026.
- Which job titles come up most in chat and email support agent jobs in the United States?
- Customer Support Specialist (22), IT Support Specialist (21), Biomedical Technician / Equipment Support Specialist (21), Product Support Specialist (11), Technical Support Specialist (11): the most common titles among the 311 open roles, without the level and place notes in brackets.
- Are chat and email support agent jobs in the United States in demand in 2026?
- 311 chat and email support agent jobs in the United States are open on Jobs Every Hour today at 197 companies, 0.2% of all 148,162 open jobs here; 46 were posted in the last seven days. The median advertised salary is $85K. 62 (20%) can be done remotely.
- How do I apply for chat and email support agent jobs in the United States?
- Open a job and press “Apply on company site”. You go straight to the employer's own careers page and apply there. Jobs Every Hour needs no account and charges nothing for applying.
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