Chat and Email Support Agent salary: $82K median
The median advertised Chat and Email Support Agent salary is $82K a year, and the middle half of postings offer $68K to $115K: counted from 175 open roles that publish a yearly US-dollar range: about $40 an hour or $6,875 a month. A tenth of the postings offer $150K or more. Advertised ranges, not verified pay.
Check an offer against these figuresAll chat and email support agent jobs
$82Kmedian advertised salary
$68K – $115Kmiddle half of roles
$96Kaverage advertised salary
175roles counted
Chat and Email Support Agent salary by location
| Name | Median salary | Roles counted |
|---|---|---|
| 🇺🇸New York, NY | $110K | 23 |
| 🇺🇸San Francisco Bay Area | $100K | 25 |
| 🇺🇸California | $100K | 35 |
| 🇺🇸United States | $85K | 141 |
Skills that pay more for Chat and Email Support Agent roles
Top-paying companies
| Name | Median salary | Roles counted |
|---|---|---|
| Skydio | $122K | 5 |
| Check Technologies | $96K | 3 |
| Mercury | $90K | 4 |
| Blue Water Thinking | $82K | 21 |
| Runway Ml | $78K | 4 |
| Airapps | $58K | 11 |
Highest-paying open Chat and Email Support Agent roles
All chat and email support agent jobs- Partner Support Operations LeadAnthropic · 🇺🇸San Francisco, CA | New York City, NY$215K - $300KLead and aboveZendeskSalesforce administrationEscalation management
- Director, Customer SupportOpenrouter · 🇺🇸San Francisco Bay Area, California$240K - $275KHybridLead and abovePythonTypeScriptLLM
- Senior Manager, Customer SupportCrusoe · 🇺🇸San Francisco, CA - US$205K - $250KSeniorMachine LearningLLMLinux
- Senior Director / Vice President, Customer SupportElation Health · Remote$180K - $250KRemoteLead and above
- Manager II, Customer SupportPinterest · 🇺🇸New York, US$141K - $248K
- Director of Customer SupportSuno · 🇺🇸Boston$186K - $244KLead and aboveLLMAI agentsPrompt engineering
- Director, Customer SupportHeartflow · 🇺🇸Austin, Texas, United States$180K - $220KLead and aboveTicketing systemsHIPAAGDPR
- Senior Director, Customer SupportCeligo · 🇺🇸US$175K - $210KLead and aboveSnowflakeZendesk
- Director, Customer SupportAttentive · 🇺🇸New York, NY (Hybrid)$155K - $200KHybridLead and aboveLookerZendeskCSAT
- Senior Customer Support Manager, RoboticsLocus Robotics · 🇺🇸Wilmington, MA$100K - $200KSenior
- Knowledge and Support Readiness Manager, Waymo Rider SupportWaymo · 🇺🇸Tempe, AZ, USA$159K - $196K
- Senior Customer Support Service Delivery Program ManagerMercury · 🇺🇸🇨🇦San Francisco, CA, New York, NY, Portland, OR, or Remote…$139K - $193KRemoteSeniorSQLGoogle SheetsWorkforce planning
- Senior Manager, Customer SupportContentful · 🇺🇸Denver, Colorado, United States$150K - $188KSeniorJiraZendeskSlack
- Director of Customer SupportAssetWatch, Inc. · 🇺🇸United States$146K - $183KLead and aboveHelp deskCSATWorkforce planning
- Customer Support ManagerCribl · 🇺🇸Remote - United States$116K - $181KRemoteGCPAzureKafka
- IT Support SpecialistSierra · 🇺🇸New York, NY$160K - $180KTerraformNetwork engineeringGoogle Workspace
- Data Support SpecialistQube Research & Technologies · 🇺🇸New York$150K - $180KPythonJiraData quality
- Senior/Staff Social Media SpecialistVast · 🇺🇸Long Beach, California, United States$103K - $180KLead and aboveVisual designContent marketingCopywriting
- OSC Hardware Support SpecialistGRVTY · 🇺🇸Sterling, Virginia, United States$140K - $175KJira
- Field Support Representative Manager, National SecuritySkydio · 🇺🇸US Remote$135K - $165KRemoteLinuxJiraSalesforce administration
Questions about Chat and Email Support Agent pay
- What is the average Chat and Email Support Agent salary?
- $96K a year on average and $82K at the median, across 175 open Chat and Email Support Agent postings at companies that state pay (November 2026). The median is the better guide: a few very high offers pull the average up.
- What is the typical range?
- The middle half of the postings offer $68K to $115K a year. A quarter offer less and a quarter offer more.
- Which companies advertise the highest Chat and Email Support Agent pay?
- Skydio ($122K), Check Technologies ($96K), Mercury ($90K), by the median of their open postings that state pay (three postings or more).
- Is a chat and email support agent a high-paying job?
- The median Chat and Email Support Agent posting advertises $82K a year, less than the median of all 55,899 job postings with pay on Jobs Every Hour ($174K). That is 53% below the middle of the market.
- How much can you earn as a chat and email support agent?
- A tenth of the postings offer $150K a year or more; the highest open Chat and Email Support Agent role advertises up to $300K. Pay rises with level: see the table by level.
- What is the Chat and Email Support Agent salary per hour and per month?
- The median of $82K a year is about $40 an hour (2,080 working hours) and $6,875 a month before tax. The middle half of postings: $32 to $55 an hour.
- Which skills pay more for Chat and Email Support Agent roles?
- Postings that ask for Slack (+$12K, 17 postings), Help desk (+$6K, 17 postings), Jira (+$2K, 24 postings) advertise more than the $82K median of all Chat and Email Support Agent postings with pay.
- What does an entry-level chat and email support agent make?
- 10 junior and intern Chat and Email Support Agent postings state pay, with a median of $58K a year ($28 an hour).
- Where do these figures come from?
- From the pay ranges employers print in their own job postings, read from their careers pages every hour. The midpoint of each range is counted. These are advertised ranges for open roles, mostly in the United States and in US dollars, not what people are actually paid.
Writing about this? A sentence you can quote
The median advertised salary for Chat and Email Support Agent roles at companies is $82K a year, and the middle half of postings offer $68K to $115K. Counted from 175 open job postings that state pay, November 2026. Source: Jobs Every Hour, https://jobseveryhour.com/salaries/chat-support/
Free to use with the link.