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Director of Customer Support

Suno · Boston

Director of Customer Support is open at Suno in Boston. The posting gives a salary of $186K - $244K. Posted on Sep 3, 2026, and still on Suno’s careers page when we last checked, on Nov 14, 2026.

About the role

If you’ve spent your career building world-class support organizations and you’re itching to rebuild one from the ground up — AI-first, data-driven, and at real scale — this is the role. As Director of Customer Experience (Support) at Suno, you’ll own our customer support function end-to-end: setting and managing SLAs, running a lean P&L, and ensuring every user who needs help gets a high-quality experience. You’ll…

The opening lines of the posting. The rest is on Suno’s careers page.

Hiring at Suno

Suno has 63 open roles right now, 1 of them remote. Most are in Engineering, Marketing & Community and Design. The median advertised salary across its roles with a published range is $270K. See all its roles

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