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Senior Director / Vice President, Customer Support

Elation Health · Remote
Remote$180K - $250KLead and above

Senior Director / Vice President, Customer Support is open at Elation Health (Remote). The posting gives a salary of $180K - $250K. Posted on Aug 27, 2026, and still on Elation Health’s careers page when we last checked, on Nov 14, 2026.

About the role

Drive Operational Excellence & Service Delivery Own SLA and case-resolution performance for the entire support organization, delivering on time-to-resolution, backlog reduction, and customer satisfaction targets Build a high-functioning system, team, and operating model that exemplifies exceptional customer service standards Design and audit the QA framework for AI-assisted case resolution—ensuring teams critically…

The opening lines of the posting. The rest is on Elation Health’s careers page.

Hiring at Elation Health

Elation Health has 17 open roles right now, 17 of them remote. Most are in Customer Support, Engineering and Design. See all its roles

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