Customer Support Associate is open at Basis Ai in New York Office. The posting gives a salary of $70K - $110K. Posted on Sep 14, 2026, and still on Basis Ai’s careers page when we last checked, on Nov 14, 2026.
About the role
Basis is deployed at top accounting firms in the country, and our customer base is growing fast. As ticket volume scales, we need a great team on the front line: the first voice customers hear, the person who resolves most issues on the spot, and the connective tissue back to Product and Engineering. This is not script-based support. You'll triage, investigate, and make judgment calls all day, on a product that…
The opening lines of the posting. The rest is on Basis Ai’s careers page.
Hiring at Basis Ai
Basis Ai has 39 open roles right now, 1 of them remote. Most are in Sales & Business Development, Engineering and People & Recruiting. The median advertised salary across its roles with a published range is $200K. See all its roles
