Escalation management jobs
Escalation management: taking over the hardest customer problems and seeing them through. Lucid Motors, Anthropic, Databricks, Camunda and OpenAI have the most open roles mentioning Escalation management right now.
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366 open roles · 37 posted in the last 7 days · 28% remote · 198 companies hiring · $144K median advertised salary · checked Nov 15 against employer career pages
Job titles in Escalation management roles
Bars show the share of these 366 roles; one role can count in several rows.
Newest Escalation management jobs
- Global Program ManagerBenchling · 🇺🇸San Francisco, CA$152K - $242KHybridEscalation managementGMPProject management
- Director of Strategic ProcurementIndustrial Electric Manufacturing · 🇺🇸US - Remote · +2 more locations—RemoteLead and aboveExcelAPICSEscalation management
- Technical Support Engineer, InsightsCanopy · 🇺🇸Draper, UT—SQLTableauLooker
- Product Support Engineer - EMEAAshby · 🇬🇧United Kingdom£75K - £104KRemoteSnowflakeDatadogShopify
- Product Support Engineer - NAMERAshby · 🇺🇸Remote - US$75K - $140KRemoteSnowflakeDatadogShopify
- Strategic Sourcing - OFCICoreWeave · 🇺🇸Sunnyvale, CA$157K - $210KEscalation managementERPPerformance management
- Regional Services PartnerElastic · 🇸🇬Singapore—LinuxElasticsearchNoSQL
- Senior Manager, Financial AccountingCSL · 🇬🇧Seqirus UK - Liverpool—SeniorSAPMicrosoft WordEscalation management
- Claims AdjusterAssurant Services Argentina · 🇮🇳Bengaluru; Mumbai—Escalation managementRoot cause analysisMicrosoft Office
- Senior Market Manager, LuxeAirbnb · 🇲🇽Mexico City, Mexico · +1 more locationMXN 100K - MXN 125KSeniorSpanishEscalation managementCRM
- Network Administrator I (International)Intelligent Technical Solutions · Remote - International—RemotePythonBashSecurity+
- Partner Support Operations LeadAnthropic · 🇺🇸San Francisco, CA | New York City, NY$215K - $300KLead and aboveZendeskSalesforce administrationEscalation management
- Personalized Support ManagerTwilio · 🇨🇴Remote - Colombia—RemoteJiraZendeskNetwork engineering
- Customer Success Architect - EastGitLab · 🇺🇸Remote, United States$94K - $158KRemoteCI/CDGitEscalation management
- Escalation ManagerMongoDB · 🇺🇸Hawaii$101K - $198KGCPAzureAWS
- Sportsbook and Online Casino Customer Support Agent - Swing ShiftRush Street Interactive · 🇺🇸New Jersey—Help deskEscalation managementCustomer service
- Customer Support (Working Student) (m/f/d)Voize · 🇩🇪Berlin—RemoteGermanEscalation management
- Customer Support Specialist - Tier IICrewBloom · Pakistan—RemoteSQLJiraZendesk
- Annuity New Business Specialist IIFidelity & Guaranty Life Insurance Company · Remote—RemoteIllustrationEscalation managementCustomer service
- Technical Support Specialist - German FluencySamsara · 🇬🇧Remote - UK—RemotePythonAWSBash
- Sr. Cloud Network EngineerAviatrix · 🇮🇳Bengaluru, Karnataka, India (APAC)—SeniorPythonGCPAzure
- Manager Software Engineering - AI PlatformC.H. Robinson · 🇺🇸Minnesota Remote; Missouri Remote; Illinois Remote$113K - $254KRemoteAgileAIEscalation management
- Client LiaisonMachinify · 🇺🇸US$110K - $125KPowerPointMicrosoft WordEscalation management
- IT Support LeadMongoDB · 🇺🇸New York City$70K - $145KLead and aboveGCPAzureJira
- Associate, Customer Support (Retail Exchange Support)Gemini · 🇸🇬Singapore, Singapore—JuniorZendeskCSATEscalation management
- Lead, Technical Services EngineeringMongoDB · 🇺🇸New York City—Lead and aboveGCPAzureLinux
- Customer Relations LeaderTeya · 🇬🇧London—EnglishEscalation managementCard payments
- Team Lead, Financial Crime Compliance QAOKX · 🇲🇾Kuala Lumpur, Malaysia—Lead and aboveCAMSEnglishEscalation management
- Technical Delivery Manager - Data LakeUnison Group · 🇸🇬Singapore, Singapore, Singapore—KafkaHadoopData quality
- Inside Sales Lead2070Health · 🇮🇳Gurugram, Haryana, India—Lead and aboveEnglishEscalation managementPerformance management
- Partner Director, GTM Cloud PartnershipsOpenAI · 🇺🇸New York City$237K - $330KHybridLead and aboveEscalation management
- Benefits & Perks SpecialistJustMarkets · Europe—Escalation managementHRIS
- L2/L3 Technical SupportAgent · Latin America—RemoteDNSSlackEscalation management
- Engagement Manager (NYC)LangChain · 🇺🇸New York, NY$150K - $190KJiraAgileWorkday
- Technical Support Manager (m/f/d) L2Voize · 🇩🇪Berlin—RemoteLinuxGrafanaGerman
- Engagement Manager (London)LangChain · 🇬🇧London—JiraAgileWorkday
- Sr. Technical Account Manager (TAM)Illumio · 🇬🇧United Kingdom£71K - £85KRemoteSeniorLoad balancingZero trustSIEM
- Patient Operations ManagerIovance Biotherapeutics · Remote$140K - $160KRemoteEscalation managementIntellectual propertyMedical coding
- Engagement ManagerSmartsheet · 🇺🇸-REMOTE, USA-$92K - $126KRemoteAgilePMPScrum Master certification
- Technical Support EngineerDeepHealth · 🇺🇸Seattle, United States; San Diego , United States · +1 more location$70K - $80KRemoteSQLLinuxCCNA
- Customer Success Manager - West CoastDataDome · 🇺🇸US - Remote$130K - $140KRemoteEscalation management
- Manager, Supplier Industrialization Engineering - Powertrain BatteriesLucid Motors · 🇺🇸Newark, CA$150K - $220KSix Sigma certificationPRDsEscalation management
- Sr. Manager, AutomationKimberly-Clark · 🇺🇸USA-IL-Flexible Location—SeniorEscalation managementCoupaPerformance management
- Technical Support Advocate T1Boldr · 🇵🇭Philippines · +1 more location—RemoteEscalation management
- Supervisor Capability CenterAssurant Services Argentina · 🇦🇷Buenos Aires (Alem)—Escalation managementPerformance managementWorkforce planning
- Vice President, Project ManagerWalker & Dunlop · 🇺🇸Denver, CO, USA; Calabasas, CA, USA; Boston, MA, USA$180K - $210KLead and aboveExcelEscalation managementUnderwriting
- Manager, Member SupportEngine · 🇺🇸Remote - US$89K - $100KRemoteLookerHexSlack
- Engineering Manager, Platform Integration, Robot SoftwareWayve · 🇬🇧London, United Kingdom—HybridEscalation managementPerformance managementHardware testing
- Validation Chief of StaffGraphcore · 🇺🇸Austin, Texas, United States—PythonLinuxAgile
- Customer Success RepresentativeRiskified · 🇧🇷Sao Paulo—SQLZendeskSpanish
- Google Cloud GTM Partnerships Lead, EMEAAnthropic · 🇬🇧London, UK£215K - £250KLead and aboveGCPLLMGenerative AI
- Sales Lead, JewelryBrilliant Earth · 🇺🇸San Jose, CA—Lead and aboveEscalation managementERPCRM
- Senior Strategy & Execution Manager, India GTMDatabricks · 🇮🇳Bengaluru, India; Mumbai, India—SeniorSQLTableauGoogle Sheets
- Incident & Escalation Lead- Enterprise CustomersGitLab · 🇬🇧Remote, United Kingdom · +1 more location—RemoteLead and aboveCI/CDZendeskITIL
- Technical Account Manager - IsraelCamunda · 🇮🇱Israel—PythonJavaC#
- Staff Technical Program Manager, Firmware Lifecycle and Release ManagementCrusoe · 🇺🇸Bellevue, WA - US$200K - $240KLead and aboveGoJiraEscalation management
- Executive Dean, Access and Disability SupportAustin Community College District · Highland Campus—WorkdayEscalation managementStatistics
- Staff Enterprise ArchitectCoinbase · 🇺🇸Remote - USA$194K - $228KRemoteLead and aboveGoTypeScriptJavaScript
- Sr. Design Engineer, Wire HarnessLucid Motors · 🇺🇸Phoenix, AZ—SeniorJiraSix Sigma certificationEscalation management
- Customer Support Agent - (Spanish Speaking) (Bench Team)Blueprint Technologies · 🇺🇸Bellevue, WA—EnglishSpanishTicketing systems
- Technical Account ManagerIllumio · 🇺🇸Florida - Remote$125K - $144KRemoteLoad balancingZero trustSIEM
- Sr. Technical Account ManagerIllumio · 🇺🇸Florida - Remote$148K - $177KRemoteSeniorLoad balancingZero trustSIEM
- Systems AdministratorFirmus Technologies · 🇬🇧🇦🇺Sydney, New South Wales, Australia—AzureLinuxJira
- IT Security EngineerAlpaca · Remote - Americas—RemotePythonGCPAzure
- Security Operations EngineerAlpaca · Remote - Americas—RemotePythonGCPAzure
- Senior Quality Control Specialist, GummiesHims & Hers · 🇺🇸Mesa, Arizona—SeniorVideo editingPowerPointMicrosoft Word
- Team Lead Customer Support (m/f/d)Pliant · 🇺🇸New York, United States (Hybrid)—HybridLead and aboveHubSpotZendeskCSAT
- Director, EMEA Professional ServicesLangChain · 🇬🇧London—Lead and aboveLLMWorkdayAI agents
- Technical Account ManagerNetskope · 🇮🇹Italy · +2 more locations€48K - €82KPythonPerlLoad balancing
- Head of Operations – Australia & New Zealand (ANZ)Binance · 🇦🇺Australia—Lead and aboveRailsIncident responseEscalation management
- L1 Support Team LeadRedwood Software · 🇮🇳Hyderabad, Telangana, India—Lead and aboveHelp deskCSATEscalation management
- Technical Support Engineer IIIRedis · 🇮🇱Israel—HybridLinuxKubernetesGenerative AI
- Manager, RIA OperationsAPEX Fintech Services · 🇺🇸Dallas, TX—Salesforce administrationCustomer onboardingEscalation management
- Deposit Operations & Customer Care ManagerHy-Vee. Hy-Vee · 🇺🇸Midwest Heritage, Braden Ave., Chariton, IA—Escalation managementReconciliationsCard payments
- Technical Account Manager - USACamunda · 🇺🇸United States—RemotePythonJavaC#
- Program Manager, Escalation ManagementInstacart · 🇺🇸United States - Remote$71K - $75KRemoteSQLTableauLooker
- Senior Operations Manager, Partner ManagementChime · 🇺🇸Austin, TX, USA$130K - $208KSeniorLookerJiraGoogle Sheets
- Deputy MLRO (AML Compliance)Nubank · 🇨🇭Zurich—HybridAML/KYCCAMSEnglish
- Senior Technical Account Manager - FranceCamunda · 🇫🇷France—RemoteSeniorPythonJavaC#
- Senior Manager, Field ServicesAgility Robotics · 🇺🇸Hybrid- Pittsburgh, PA; Remote$135K - $211KRemoteSeniorEscalation managementPerformance managementWorkforce planning
- IT Support EngineerSpecialty1 Partners · Region 10$75K - $85KObjective-CSecurity+CCNA
- Technical Account Manager - CanadaCamunda · 🇨🇦Canada—RemotePythonJavaC#
- Application Support AnalystSoftware · 🇺🇸Austin, TX · +1 more location—SQLWindowsWindows Server
- Material Planning ManagerLucid Motors · 🇺🇸Phoenix, AZ—ExcelSAPPowerPoint
- Management Company - ControllerPetra Funds Group · 🇺🇸Los Angeles or New York$122K - $183KCPAEscalation managementReconciliations
- Technical Account Manager - SpainCamunda · 🇪🇸Spain—RemotePythonJavaC#
- Supervisor Order OperationsLucid Motors · 🇺🇸Amsterdam, NH · +1 more location—SAPEnglishPowerPoint
- Sr Escalation ManagerOneTrust · 🇺🇸Atlanta, Georgia ; Chicago, Illinois; San Francisco, Cali…$71K - $95KSenior.NETJiraPMP
- Site CTOWonderful · 🇮🇪Ireland · +1 more location—HybridEnglishEscalation management
- Regional Workplace Operations ManagerAirbnb · 🇺🇸New York, United States$132K - $155KEscalation management
- Partner Success Manager, EMEAIronclad · 🇬🇧London—HybridSolution sellingEscalation managementContract management
- Engineering Manager, Sportsbook - FBG (REMOTE)Fanatics Betting & Gaming · 🇺🇸New York, NY, United States$144K - $238KJavaKotlinGCP
- Gemologist ManagerBrilliant Earth · 🇺🇸Secaucus, NJ$80K - $95KEscalation managementERPInventory management
- IT Service Desk Specialist IIRenuity · 🇺🇸Vancouver, WA · +2 more locations—AzureITILCompTIA A+
- Sr. Director, Vendor & Relationship ManagementKardigan · 🇺🇸Princeton, New Jersey$244K - $318KLead and aboveEscalation managementPerformance managementGMP
- Healthcare Program ManagerQualtrics · 🇺🇸Chicago, Illinois, United States$122K - $148KAgilePMPEscalation management
- Director, Hardware Quality EngineeringBevi · 🇺🇸Boston$185K - $228KLead and aboveSix Sigma certificationEscalation managementFirmware
- Technical Account Manager - BeneluxCamunda · 🇳🇱Netherlands—RemotePythonJavaC#
- Technical Account Manager- NordicsCamunda · 🇩🇰Denmark—RemotePythonJavaC#
- Technical Account Manager- DACHCamunda · Remote—RemotePythonJavaC#
Showing the newest 100. See all 366 in search
Who is hiring for Escalation management roles
Where Escalation management roles are
- 🇺🇸United States169
- 🌏Asia-Pacific68
- 🇪🇺Europe61
- 🇺🇸California56
- 🇺🇸San Francisco Bay Area40
- 🇮🇳India31
- 🇺🇸New York, NY27
- 🇮🇳Bangalore18
- 🇬🇧United Kingdom17
- 🇺🇸Texas15
A role that lists several places is counted in each of them.
What Escalation management roles pay, by level
| Level in the title | Median advertised salary | Roles counted |
|---|---|---|
| No level in the title | $126K | 77 |
| Senior | $170K | 21 |
| Lead and above | $216K | 32 |
Medians of the midpoints of advertised yearly US-dollar ranges; a level needs at least 15 such roles. Advertised, not verified pay.
Jobs you can get with Escalation management
| Kind of work | Open jobs asking for Escalation management | Median advertised pay |
|---|---|---|
| Technical support engineer | 45 | $91K |
| Customer support | 43 | $108K |
| Account manager | 26 | $148K |
| Chat and email support agent | 23 | – |
| Program and project manager | 21 | $198K |
| Customer success manager | 20 | $125K |
| Technical account manager | 19 | – |
| Escalations and complaints specialist | 16 | $150K |
Skills asked together with Escalation management
Python (18%), SQL (14%), Customer service (13%), Root cause analysis (13%), AWS (13%), Azure (12%), Jira (12%), English (11%) of the 366 open postings that name Escalation management.
Companies hiring for Escalation management
Escalation management salariesQuestions about Escalation management jobs
- What is Escalation management?
- Taking over the hardest customer problems and seeing them through. 366 open roles on Jobs Every Hour ask for it as of Nov 15, 2026.
- How many Escalation management jobs are open right now?
- There are 366 open Escalation management jobs at 198 companies on Jobs Every Hour as of Nov 15, 2026. 37 of them were posted in the last seven days. The list is rebuilt every hour from the employers' own careers pages.
- Which companies have the most Escalation management jobs?
- Right now the most openings are at Lucid Motors (12), Anthropic (10), Databricks (10), Camunda (8) and OpenAI (7). The ranking changes as companies open and close roles.
- Are there remote Escalation management jobs?
- 102 of the 366 open Escalation management jobs (28%) are listed as remote. Remote roles are often limited to certain countries or time zones, so check the location line of each job.
- What do Escalation management jobs pay?
- The median advertised salary is $144K, based on 131 open roles that publish a yearly US-dollar range. The middle half of those roles advertise between $108K and $200K. These are advertised ranges, not verified pay. Most employers here are technology companies, so the figures run above the wider market for the same work.
- Is it hard to get an Escalation management job?
- 5 of the 366 open Escalation management jobs (1%) are for beginners: junior roles and internships. Of the 229 postings that state experience, the median asks for 5 years. 198 companies are hiring and 37 roles were posted in the last seven days. Matching your resume to the skills each posting names helps most; the free resume builder shows the match.
- How is AI changing Escalation management jobs?
- 36 of the 366 open Escalation management jobs (10%) ask for AI or machine-learning skills, most often LLM, Machine Learning, AI. Employers still list 366 such roles today at 198 companies. Counted from the postings' own text on Nov 15, 2026.
- What skills do Escalation management jobs ask for?
- Most often Escalation management (100%), Python (18%), SQL (14%), Root cause analysis (13%), Customer service (13%) of the 366 open postings, counted from their own text on Nov 15, 2026.
- Which job titles come up most in Escalation management jobs?
- Manager (25), Technical Account Manager (12), Technical Support Engineer (7), Customer Success Manager (7), Senior Manager (6): the most common titles among the 366 open roles, without the level and place notes in brackets.
- Are Escalation management jobs in demand in 2026?
- 366 Escalation management jobs are open on Jobs Every Hour today at 198 companies, 0.2% of all 148,162 open jobs here; 37 were posted in the last seven days. The median advertised salary is $144K. 102 (28%) can be done remotely.
- How do I apply for Escalation management jobs?
- Open a job and press “Apply on company site”. You go straight to the employer's own careers page and apply there. Jobs Every Hour needs no account and charges nothing for applying.
Narrow down Escalation management jobs
By place
- Escalation management jobs in Europe 61
- Escalation management jobs in California 56
- Escalation management jobs in India 31
- Escalation management jobs in New York, NY 27
- Escalation management jobs in Bangalore 18
- Escalation management jobs in Texas 15
- Escalation management jobs in Canada 10
- Escalation management jobs in Singapore 10
- Escalation management jobs in London 10
- Escalation management jobs in Germany 9
- Escalation management jobs in Ireland 8
- Escalation management jobs in Austin, TX 8
- Escalation management jobs in the United States
- Escalation management jobs in the United Kingdom
- 🌏Escalation management jobs in Asia-Pacific
- 🌎Escalation management jobs in Latin America
- Escalation management jobs in San Francisco Bay Area
- Escalation management jobs in Seattle, WA









































