Customer Support Manager salary: $120K median
The median advertised Customer Support Manager salary is $120K a year, and the middle half of postings offer $75K to $172K: counted from 46 open roles that publish a yearly US-dollar range: about $58 an hour or $10,000 a month. A tenth of the postings offer $213K or more. Advertised ranges, not verified pay.
Check an offer against these figuresAll customer support manager jobs
$120Kmedian advertised salary
$75K – $172Kmiddle half of roles
$129Kaverage advertised salary
46roles counted
Skills that pay more for Customer Support Manager roles
| Skill | Median with it | Above the median | Postings |
|---|---|---|---|
| CSAT | $148K | +$28K | 5 |
Top-paying companies
| Name | Median salary | Roles counted |
|---|
Highest-paying open Customer Support Manager roles
All customer support manager jobs- Head of Support EngineeringExa · 🇺🇸San Francisco, California$220K - $335KLead and aboveLLMRAG
- Director, Customer SupportOpenrouter · 🇺🇸San Francisco Bay Area, California$240K - $275KHybridLead and abovePythonTypeScriptLLM
- VP, Customer Experience OperationsPing Identity · 🇺🇸USA - Remote$178K - $263KRemoteLead and above
- Director Customer Experience and EngagementNscale · 🇺🇸🇬🇧Houston; New York; UK$170K - $256KLead and aboveKubernetes
- Director of Customer SupportSuno · 🇺🇸Boston$186K - $244KLead and aboveLLMAI agentsPrompt engineering
- Director, CX Business SystemsBraze · 🇺🇸San Francisco$184K - $234KLead and aboveAgileAI agentsData warehousing
- Director, CX Business SystemsBraze · 🇺🇸New York City$184K - $234KLead and aboveAgileAI agentsData warehousing
- Director of Customer ExperienceLightning AI · Remote$155K - $220KRemoteLead and abovePyTorchKubernetesDistributed training
- Director, Customer SupportHeartflow · 🇺🇸Austin, Texas, United States$180K - $220KLead and aboveTicketing systemsHIPAAGDPR
- AVP, CX Capabilities & Operations EnablementUnum · 🇺🇸Portland, Maine, USA; Chattanooga, Tennessee, USA; Atlant…$114K - $216KAgileMarketing automationCMS
- Senior Director, Customer SupportCeligo · 🇺🇸US$175K - $210KLead and aboveSnowflakeZendesk
- Director, Customer SupportAttentive · 🇺🇸New York, NY (Hybrid)$155K - $200KHybridLead and aboveLookerZendeskCSAT
- Senior Customer Support Manager, RoboticsLocus Robotics · 🇺🇸Wilmington, MA$100K - $200KSenior
- Technical Support LeadAccenture Federal Services · 🇺🇸Columbia, MD$103K - $196KLead and aboveDockerTerraformAzure
- Director of Customer SupportAssetWatch, Inc. · 🇺🇸United States$146K - $183KLead and aboveHelp deskCSATWorkforce planning
- Customer Support ManagerCribl · 🇺🇸Remote - United States$116K - $181KRemoteGCPAzureKafka
- Director, CX Strategy and OperationsInstructure · 🇺🇸US-REMOTE$165K - $180KRemoteLead and aboveSQL
- Director, CX (Customer Experience)Jellyfishcareers · 🇺🇸New York$120K - $180KHybridLead and aboveHubSpot
- Technical Support LeadPointfive · 🇺🇸New York$130K - $175KHybridLead and aboveGCPAzureLLM
- Director, Customer SupportHuman Interest · 🇺🇸Lindon, UT$150K - $160KLead and aboveZendesk
Questions about Customer Support Manager pay
- What is the average Customer Support Manager salary?
- $129K a year on average and $120K at the median, across 46 open Customer Support Manager postings at companies that state pay (November 2026). The median is the better guide: a few very high offers pull the average up.
- What is the typical range?
- The middle half of the postings offer $75K to $172K a year. A quarter offer less and a quarter offer more.
- Where do these figures come from?
- From the pay ranges employers print in their own job postings, read from their careers pages every hour. The midpoint of each range is counted. These are advertised ranges for open roles, mostly in the United States and in US dollars, not what people are actually paid.
- Is a customer support manager a high-paying job?
- The median Customer Support Manager posting advertises $120K a year, less than the median of all 55,899 job postings with pay on Jobs Every Hour ($174K). That is 31% below the middle of the market.
- How much can you earn as a customer support manager?
- A tenth of the postings offer $213K a year or more; the highest open Customer Support Manager role advertises up to $335K. Pay rises with level: see the table by level.
- What is the Customer Support Manager salary per hour and per month?
- The median of $120K a year is about $58 an hour (2,080 working hours) and $10,000 a month before tax. The middle half of postings: $36 to $83 an hour.
- Which skills pay more for Customer Support Manager roles?
- Postings that ask for CSAT (+$28K, 5 postings) advertise more than the $120K median of all Customer Support Manager postings with pay.
Writing about this? A sentence you can quote
The median advertised salary for Customer Support Manager roles at companies is $120K a year, and the middle half of postings offer $75K to $172K. Counted from 46 open job postings that state pay, November 2026. Source: Jobs Every Hour, https://jobseveryhour.com/salaries/support-manager/
Free to use with the link.