Head of Support Engineering is open at Exa in San Francisco, California. The posting gives a salary of $220K - $335K. Posted on Oct 29, 2026, and still on Exa’s careers page when we last checked, on Nov 15, 2026.
About the role
You'll build and lead Support at Exa: an AI-first, 24/7 support function for every committed customer, worldwide. AI tools like Pylon and AI agents handle the first line; your team of Support Engineers takes on the hard technical problems the AI can't, with the same technical depth as our Forward Deployed Engineers. You'll also own escalation management: watching the health of every account, largely through AI, and…
The opening lines of the posting. The rest is on Exa’s careers page.
Hiring at Exa
Exa has 67 open roles right now, 3 of them remote. Most are in Engineering, Sales & Business Development and Marketing & Community. The median advertised salary across its roles with a published range is $230K. See all its roles
