Home / Customer Support / Director of Customer Experience

Director of Customer Experience

Lightning AI · Remote
Remote$155K - $220KOpen 108 daysEquityUnlimited PTOHome office stipendLead and abovePyTorchKubernetes

Director of Customer Experience is open at Lightning AI (Remote). The posting gives a salary of $155K - $220K. Posted on Jul 29, 2026, and still on Lightning AI’s careers page when we last checked, on Nov 14, 2026.

About the role

We are looking for a Director of Customer Experience to build and lead the organization responsible for helping Lightning AI customers realize meaningful value from our platform. You will own the strategy, operating model, and execution of our customer experience function, leading a team of Technical Account Managers and Customer Experience Managers supporting customers across the AI lifecycle—from initial…

The opening lines of the posting. The rest is on Lightning AI’s careers page.

Hiring at Lightning AI

Lightning AI has 51 open roles right now, 10 of them remote. Most are in Engineering, Marketing & Community and People & Recruiting. The median advertised salary across its roles with a published range is $190K. See all its roles

Similar Customer Support jobs

All Customer Support jobs
Apply on company site