Escalations and Complaints Specialist salary: $128K median
The median advertised Escalations and Complaints Specialist salary is $128K a year, and the middle half of postings offer $75K to $155K: counted from 21 open roles that publish a yearly US-dollar range: about $61 an hour or $10,625 a month. A tenth of the postings offer $173K or more. Advertised ranges, not verified pay.
Check an offer against these figuresAll escalations and complaints specialist jobs
$128Kmedian advertised salary
$75K – $155Kmiddle half of roles
$125Kaverage advertised salary
21roles counted
Skills that pay more for Escalations and Complaints Specialist roles
| Skill | Median with it | Above the median | Postings |
|---|---|---|---|
| Root cause analysis | $155K | +$28K | 5 |
| Escalation management | $150K | +$22K | 7 |
| Jira | $142K | +$15K | 7 |
Top-paying companies
| Name | Median salary | Roles counted |
|---|
Highest-paying open Escalations and Complaints Specialist roles
All escalations and complaints specialist jobs- Social Escalations ManagerAnthropic · 🇺🇸San Francisco, CA | New York City, NY | Seattle, WA$210K - $260K
- Escalation ManagerMongoDB · 🇺🇸Hawaii$101K - $198KGCPAzureAWS
- Manager, Complaints & Disputes ComplianceKikoff · 🇺🇸Phoenix, Arizona, United States, San Francisco, Californi…$120K - $190K
- Sr. Product Escalation ManagerIllumio · 🇺🇸HQ - Sunnyvale (Office)$161K - $185KSeniorJiraZendeskITIL
- Sr. Technical Program Manager, Product EscalationsIllumio · 🇺🇸HQ - Sunnyvale (Office)$161K - $185KSeniorJiraZendeskITIL
- Escalation EngineerCockroach Labs · 🇺🇸Remote, United States$130K - $180KRemoteSQLLinuxAI agents
- Senior Escalation ManagerCrusoe · 🇺🇸San Francisco, CA - US$145K - $175KSeniorPythonSQLLinux
- Senior Manager, Technical Excellence & EscalationsTenable, Inc. · 🇺🇸US - Headquarters - Maryland - Columbia$130K - $173KSeniorGCPAzureAWS
- Associate Director, Appeals & GrievancesOscar Health · Remote$123K - $162KRemoteLead and aboveTableauLookerJira
- Psychiatric Complaints and Grievances SpecialistRula · 🇺🇸Remote - United States$128K - $149KRemoteLLMLookerZendesk
- Incident and Escalations Manager 3 - US-WestDatadog · 🇺🇸Denver, Colorado, USA; San Francisco, California, USA$104K - $138KPythonJavaScriptIncident response
- Appeals Pharmacist (temp-to-hire)Judi Health · Remote$120K - $135KRemoteHIPAAMedicare and MedicaidPrior authorization
- Senior Manager, Customer Relations24 Hour Home Care - Corporate Division · 🇺🇸El Segundo, CA$118K - $135KSenior
- Manager, Clinical EscalationsCohere Health · 🇺🇸United States$116K - $125KJira
- Sr Escalation ManagerOneTrust · 🇺🇸Atlanta, Georgia ; Chicago, Illinois; San Francisco, Cali…$71K - $95KSenior.NETJiraPMP
- Associate Escalation Engineer (Overnight Shift)Corelight · 🇺🇸United States$62K - $88KJuniorLinuxDNSTCP/IP
- Escalations SpecialistOne Pass Solutions · 🇺🇸United States$56K - $76KRemote
- Program Manager, Escalation ManagementInstacart · 🇺🇸United States - Remote$71K - $75KRemoteSQLTableauLooker
- Complaint SpecialistHeartflow · 🇺🇸Austin, Texas$61K - $75KGoogle WorkspaceAuditRegulatory compliance
- Technical Escalation ManagerCentralReach · 🇺🇸Fort Lauderdale, Florida$55K - $70KBehavioral health
Questions about Escalations and Complaints Specialist pay
- What is the average Escalations and Complaints Specialist salary?
- $125K a year on average and $128K at the median, across 21 open Escalations and Complaints Specialist postings at companies that state pay (November 2026). The median is the better guide: a few very high offers pull the average up.
- What is the typical range?
- The middle half of the postings offer $75K to $155K a year. A quarter offer less and a quarter offer more.
- Where do these figures come from?
- From the pay ranges employers print in their own job postings, read from their careers pages every hour. The midpoint of each range is counted. These are advertised ranges for open roles, mostly in the United States and in US dollars, not what people are actually paid.
- Is an escalations and complaints specialist a high-paying job?
- The median Escalations and Complaints Specialist posting advertises $128K a year, less than the median of all 55,899 job postings with pay on Jobs Every Hour ($174K). That is 27% below the middle of the market.
- How much can you earn as an escalations and complaints specialist?
- A tenth of the postings offer $173K a year or more; the highest open Escalations and Complaints Specialist role advertises up to $260K. Pay rises with level: see the table by level.
- What is the Escalations and Complaints Specialist salary per hour and per month?
- The median of $128K a year is about $61 an hour (2,080 working hours) and $10,625 a month before tax. The middle half of postings: $36 to $75 an hour.
- Which skills pay more for Escalations and Complaints Specialist roles?
- Postings that ask for Root cause analysis (+$28K, 5 postings), Escalation management (+$22K, 7 postings), Jira (+$15K, 7 postings) advertise more than the $128K median of all Escalations and Complaints Specialist postings with pay.
Writing about this? A sentence you can quote
The median advertised salary for Escalations and Complaints Specialist roles at companies is $128K a year, and the middle half of postings offer $75K to $155K. Counted from 21 open job postings that state pay, November 2026. Source: Jobs Every Hour, https://jobseveryhour.com/salaries/escalations/
Free to use with the link.