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Escalations and complaints specialist jobs in the United States
31 open roles for escalations specialists in the United States as of Nov 15, 2026. Illumio, Stripe, Anthropic, Crusoe and Datadog have the most. 8 are remote and the median advertised salary is $132K.
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Skills asked for in escalations and complaints specialist roles in the United States
Bars show the share of these 31 roles; one role can count in several rows.
- Escalation EngineerCockroach Labs · 🇺🇸Remote, United States$130K - $180KRemoteSQLLinuxAI agents
- Tier 2 Escalation Specialist (Remote Eligible - Costa Rica)Smartsheet · 🇺🇸San Jose, CR—REST APIs
- Escalation ManagerMongoDB · 🇺🇸Hawaii$101K - $198KGCPAzureAWS
- Manager Customer RelationsISU · 🇺🇸Ames, IA—Performance managementEHR
- Manager, Clinical EscalationsCohere Health · 🇺🇸United States$116K - $125KJira
- Senior Manager, Technical Excellence & EscalationsTenable, Inc. · 🇺🇸US - Headquarters - Maryland - Columbia$130K - $173KSeniorGCPAzureAWS
- Customer Relations SpecialistRenewal by Andersen Metro & Midwest · 🇺🇸Indianapolis, IN—Excel
- Technical Escalation ManagerCentralReach · 🇺🇸Fort Lauderdale, Florida$55K - $70KBehavioral health
- Incident & Escalation Lead- Enterprise CustomersGitLab · 🇨🇦🇺🇸Remote, Canada; Remote, United States—RemoteLead and aboveCI/CDZendeskITIL
- Claims Resolution Specialist-IInnovaccer Analytics · 🇺🇸United States—RemoteMicrosoft WordHIPAAEHR
- Program Manager, Escalation ManagementInstacart · 🇺🇸United States - Remote$71K - $75KRemoteSQLTableauLooker
- Sr Escalation ManagerOneTrust · 🇺🇸Atlanta, Georgia ; Chicago, Illinois; San Francisco, Cali…$71K - $95KSenior.NETJiraPMP
- Dispute Resolution SpecialistUpgrade · 🇺🇸Atlanta—TableauJiraReconciliations
- Senior Escalation ManagerCrusoe · 🇺🇸San Francisco, CA - US$145K - $175KSeniorPythonSQLLinux
- Associate Escalation Engineer (Overnight Shift)Corelight · 🇺🇸United States$62K - $88KJuniorLinuxDNSTCP/IP
- Technical Escalation EngineerBlink - The Employee App · 🇺🇸Boston, Massachusetts, United States—SQLFrenchSQL queries
- Manager, Complaints & Disputes ComplianceKikoff · 🇺🇸Phoenix, Arizona, United States, San Francisco, Californi…$120K - $190K
- Psychiatric Complaints and Grievances SpecialistRula · 🇺🇸Remote - United States$128K - $149KRemoteLLMLookerZendesk
- Incident and Escalations Manager 3 - US-WestDatadog · 🇺🇸Denver, Colorado, USA; San Francisco, California, USA$104K - $138KPythonJavaScriptIncident response
- User Escalation SpecialistStripe · 🇺🇸Chicago, Seattle—SQL
- Complaint SpecialistHeartflow · 🇺🇸Austin, Texas$61K - $75KGoogle WorkspaceAuditRegulatory compliance
- Critical Support Manager - EscalationsStripe · 🇺🇸Seattle or San Francisco—Project management
- Escalations SpecialistOne Pass Solutions · 🇺🇸United States$56K - $76KRemote
- Escalation Engineer, Enterprise Service DeskABACUS · 🇺🇸Remote in US—RemoteAzureLinuxAWS
- Senior Manager, Customer Relations24 Hour Home Care - Corporate Division · 🇺🇸El Segundo, CA$118K - $135KSenior
- Reimbursement Specialist - Healthcare Appeals, A/R & Payor CollectionsPRO-spectus · 🇺🇸US - Remote—Remote
- Social Escalations ManagerAnthropic · 🇺🇸San Francisco, CA | New York City, NY | Seattle, WA$210K - $260K
- Sr. Technical Program Manager, Product EscalationsIllumio · 🇺🇸HQ - Sunnyvale (Office)$161K - $185KSeniorJiraZendeskITIL
- Customer AdvocateZipline · 🇺🇸Las Vegas, Nevada, USA—
- Sr. Product Escalation ManagerIllumio · 🇺🇸HQ - Sunnyvale (Office)$161K - $185KSeniorJiraZendeskITIL
- Customer AdvocateVision Ford-Lincoln · 🇺🇸Wahpeton, North Dakota, United States—CRMCustomer service
Who is hiring for escalations and complaints specialist roles in the United States
Where escalations and complaints specialist roles in the United States are
- 🇺🇸United States31
- 🇺🇸California10
- 🇺🇸San Francisco Bay Area9
- 🇺🇸Seattle, WA3
- 🇺🇸Chicago, IL2
- 🇺🇸Atlanta, GA2
- 🇺🇸New York, NY1
- 🇺🇸Denver, CO1
- 🇨🇦Canada1
- 🇺🇸Florida1
A role that lists several places is counted in each of them.
Questions about escalations and complaints specialist jobs in the United States
- How many escalations and complaints specialist jobs in the United States are open right now?
- There are 31 open escalations and complaints specialist jobs in the United States at 29 companies on Jobs Every Hour as of Nov 15, 2026. 5 of them were posted in the last seven days. The list is rebuilt every hour from the employers' own careers pages.
- Which companies have the most escalations and complaints specialist jobs in the United States?
- Right now the most openings are at Stripe (2), Illumio (2), Cockroach Labs (1), Smartsheet (1) and MongoDB (1). The ranking changes as companies open and close roles.
- Are there remote escalations and complaints specialist jobs in the United States?
- 8 of the 31 open escalations and complaints specialist jobs in the United States (26%) are listed as remote. Remote roles are often limited to certain countries or time zones, so check the location line of each job.
- What do escalations and complaints specialist jobs in the United States pay?
- The median advertised salary is $132K, based on 18 open roles that publish a yearly US-dollar range. The middle half of those roles advertise between $75K and $155K. These are advertised ranges, not verified pay. Most employers here are technology companies, so the figures run above the wider market for the same work.
- Is it hard to get one of the escalations and complaints specialist jobs in the United States?
- 1 of the 31 open escalations and complaints specialist jobs in the United States (3%) are for beginners: junior roles and internships. Of the 20 postings that state experience, the median asks for 3 years. 29 companies are hiring and 5 roles were posted in the last seven days. Matching your resume to the skills each posting names helps most; the free resume builder shows the match.
- How is AI changing escalations and complaints specialist jobs in the United States?
- 1 of the 31 open escalations and complaints specialist jobs in the United States (3%) ask for AI or machine-learning skills, most often LLM. Employers still list 31 such roles today at 29 companies. Counted from the postings' own text on Nov 15, 2026.
- What skills do escalations and complaints specialist jobs in the United States ask for?
- Most often Escalation management (26%), Jira (23%), Root cause analysis (19%), SQL (16%), Zendesk (16%) of the 31 open postings, counted from their own text on Nov 15, 2026.
- Which job titles come up most in escalations and complaints specialist jobs in the United States?
- Escalation Engineer (2), Manager (2), Senior Manager (2), Customer Advocate (2): the most common titles among the 31 open roles, without the level and place notes in brackets.
- Are escalations and complaints specialist jobs in the United States in demand in 2026?
- 31 escalations and complaints specialist jobs in the United States are open on Jobs Every Hour today at 29 companies, 0.0% of all 148,162 open jobs here; 5 were posted in the last seven days. The median advertised salary is $132K. 8 (26%) can be done remotely.
- How do I apply for escalations and complaints specialist jobs in the United States?
- Open a job and press “Apply on company site”. You go straight to the employer's own careers page and apply there. Jobs Every Hour needs no account and charges nothing for applying.











