Customer Support salary: $141K median
From 374 open roles that publish a yearly US-dollar range. Advertised ranges, not verified pay.
$141Kmedian advertised salary
$115K – $184Kmiddle half of roles
$153Kaverage advertised salary
374roles counted
Customer Support salary by level
Lead roles advertise a median of $206K, 46% more than senior roles ($141K). The level comes from the job title; titles without a level word are counted separately.
| Level | Median salary | Middle half | Roles |
|---|---|---|---|
| Senior | $141K | $115K–$165K | 73 |
| Lead and above | $206K | $164K–$233K | 72 |
| No level in title | $131K | $110K–$172K | 226 |
Customer Support salary by location
| Name | Median salary | Roles counted |
|---|---|---|
| 🇺🇸San Francisco Bay Area | $180K | 91 |
| 🇺🇸California | $175K | 100 |
| 🇺🇸New York | $148K | 81 |
| 🇺🇸United States | $141K | 350 |
| 🇺🇸Chicago | $140K | 33 |
| 🇺🇸Seattle | $137K | 20 |
| 🇺🇸Boston | $132K | 18 |
| 🇺🇸Texas | $123K | 25 |
| 🇺🇸Austin | $120K | 17 |
Top-paying companies
| Name | Median salary | Roles counted |
|---|---|---|
| Anthropic | $258K | 7 |
| Asana | $242K | 3 |
| OpenAI | $228K | 7 |
| Mintlify | $220K | 3 |
| Instacart | $208K | 3 |
| Writer | $197K | 9 |
| Pure Storage | $196K | 5 |
| Perplexity | $195K | 3 |
| Incident.io | $184K | 4 |
| Anaplan | $184K | 3 |
| Cursor | $182K | 5 |
| CodeRabbit | $176K | 4 |
| Sword Health | $176K | 3 |
| Cresta | $174K | 4 |
| Harvey | $172K | 22 |
| AssetWatch, Inc. | $164K | 3 |
| Intercom | $161K | 6 |
| Brex | $148K | 4 |
| Sigma | $148K | 9 |
| GitLab | $147K | 4 |
| MongoDB | $144K | 7 |
| Coinbase | $142K | 3 |
| Ripple | $142K | 3 |
| Culture Amp | $140K | 8 |
| SpaceX | $136K | 10 |
Highest-paying open Customer Support roles
All Customer Support jobs- VP of Services, Customer Success & SupportCohere · 🇨🇦Toronto$570K - $675KRemoteLeadMachine Learning
- Senior Director, IT Product Management - GTM & Customer ExperienceRubrik · 🇺🇸Palo Alto, CA$278K - $390KLeadLLM
- Leadership, Strategy, & Operations - Customer Service, Fulfillment, & AutomationMcMaster-Carr · 🇺🇸Atlanta, GA; Princeton, NJ; Chicago, IL; Cleveland, OH; L…$175K - $390KLLM
- Head of Customer SuccessSocket · 🇺🇸United States$300K - $350KRemoteLeadFigma
- Head of Regulated Industries, Customer SuccessAnthropic · 🇺🇸San Francisco, CA | New York City, NY$320K - $350KLead
- Primary Care Physician, Supportive OncologyDaymark Health · 🇺🇸Massachusetts$250K - $325K
- Customer Success Manager, Top AccountsAnthropic · 🇺🇸San Francisco, CA; Seattle, WA$200K - $320KLLM
- Customer Success LeadPerplexity · 🇺🇸San Francisco$265K - $320KLead
- Support Delivery Lead, GovernmentOpenAI · 🇺🇸Washington, DC$284K - $315KLead
- Transformation lead managerWriter · 🇺🇸San Francisco, CA$250K - $315KLead
- Strategy & Operations Programs, SupportOpenAI · 🇺🇸San Francisco$216K - $310K
- Customer Success Strategy & Operations ManagerCursor · 🇺🇸San Francisco, CA$250K - $300KSQLAgile
- VP of Customer SuccessIncident.io · 🇺🇸San Francisco$250K - $300KLeadGo
- Customer Experience Enablement LeadGitLab · 🇺🇸Remote, United States$168K - $286KRemoteLead
- Director, Customer Success, EnterpriseBraze · 🇺🇸New York City$181K - $285KLeadAgile
- Director, Customer Success, EnterpriseBraze · 🇺🇸San Francisco$181K - $285KLeadAgile
- Customer Success ExecutiveOkta · 🇺🇸Los Angeles, California; San Francisco, California; Seatt…$182K - $281KMachine Learning
- Manager, Customer SuccessAsana · 🇺🇸San Francisco$238K - $280K
- Regional Director, AI DeploymentCursor · Remote$245K - $280KRemoteLeadLLMAI
- Partner & Enterprise Support LeadWaymo · 🇺🇸San Francisco, CA, USA$226K - $278KLead
Questions about Customer Support pay
- What is the average Customer Support salary?
- $153K a year on average and $141K at the median, across 374 open Customer Support postings at tech companies that state pay (November 2026). The median is the better guide: a few very high offers pull the average up.
- What is the typical range?
- The middle half of the postings offer $115K to $184K a year. A quarter offer less and a quarter offer more.
- Which companies advertise the highest Customer Support pay?
- Anthropic ($258K), Asana ($242K), OpenAI ($228K), by the median of their open postings that state pay (three postings or more).
- Where do these figures come from?
- From the pay ranges employers print in their own job postings, read from their careers pages every hour. The midpoint of each range is counted. These are advertised ranges for open roles, mostly in the United States and in US dollars, not what people are actually paid.
Writing about this? A sentence you can quote
The median advertised salary for Customer Support roles at tech companies is $141K a year, and the middle half of postings offer $115K to $184K. Counted from 374 open job postings that state pay, November 2026. Source: Hiring Right Now, https://jobseveryhour.com/salaries/support/
Free to use with the link.