VP of Customer Success is open at Incident.io in San Francisco (hybrid). The posting gives a salary of $250K - $300K. Posted on Jul 2, 2026, and still on Incident.io’s careers page when we last checked, on Nov 14, 2026.
About the role
Own global GRR and NRR across all segments and geographies, accountable for retention, expansion, and forecasting accuracy, and build the infrastructure to predict and influence those outcomes before they materialize. - Architect the full success motion: segment-specific coverage models, capacity plans, playbooks, and tooling, all built to evolve with the shape and mix of our customer base as we grow. - Build and…
The opening lines of the posting. The rest is on Incident.io’s careers page.
Hiring at Incident.io
Incident.io has 33 open roles right now, 1 of them remote. Most are in Sales & Business Development, Engineering and Customer Support. The median advertised salary across its roles with a published range is $184K. See all its roles
