Customer Success Lead is open at Perplexity in San Francisco (hybrid). The posting gives a salary of $265K - $320K. Posted on Oct 29, 2026, and still on Perplexity’s careers page when we last checked, on Nov 14, 2026.
About the role
Own gross and net revenue retention for the customer base, including renewal forecasting, risk management, and expansion targets shared with Sales - Set the customer success strategy, and coverage model across high-touch Enterprise, scaled SMB and Mid-Market, and technical API customers - Hire, coach, and develop CSMs across customer segments, establishing a regular cadence of 1:1s, account and renewal reviews, and…
The opening lines of the posting. The rest is on Perplexity’s careers page.
Hiring at Perplexity
Perplexity has 141 open roles right now. Most are in Engineering, Marketing & Community and Sales & Business Development. The median advertised salary across its roles with a published range is $248K. See all its roles
