IT service management (ITSM) jobs
IT service management (ITSM): a person in this job runs the ticket system and the rules by which IT requests and incidents are handled, often in ServiceNow. Accenture Federal Services, NewRocket, LIGHTFEATHER IO LLC, Capco and Rapdev have the most open roles with “IT service management (ITSM)” or a close variant in the title right now.
113 open roles · 9 posted in the last 7 days · 30% remote · 31 companies hiring · $152K median advertised salary · checked Nov 15 against employer career pages
| Period | Count |
|---|---|
| under $75K | 0 |
| $75K to $100K | 4 |
| $100K to $125K | 7 |
| $125K to $150K | 21 |
| $150K to $175K | 21 |
| $175K to $200K | 10 |
| $200K to $250K | 2 |
| $250K to $300K | 0 |
| $300K and more | 0 |
Skills asked for in IT service management (ITSM) roles
Bars show the share of these 113 roles; one role can count in several rows.
Newest IT service management (ITSM) jobs
- Solution Architect ServiceNow Service Portal, MoveworksNewRocket · 🇺🇸🇨🇦US or Canada - Remote—RemotePythonTypeScriptJavaScript
- ServiceNow Platform EngineerLIGHTFEATHER IO LLC · 🇺🇸Washington, DC$180K - $200KJavaScriptAgile
- Senior ServiceNow Developer - Public Trust ClearanceLIGHTFEATHER IO LLC · 🇺🇸United States$90K - $115KSeniorJavaScriptAzureCI/CD
- Senior ServiceNow CMDB EngineerLIGHTFEATHER IO LLC · 🇺🇸Washington, DC$180K - $200KSeniorJavaScriptAgile
- ServiceNow Business AnalystLIGHTFEATHER IO LLC · 🇺🇸United States$110K - $130KAzureJiraAgile
- ServiceNow ArchitectLIGHTFEATHER IO LLC · 🇺🇸United States$150K - $170KJavaScriptAzureJira
- Lead ServiceNow DeveloperLIGHTFEATHER IO LLC · 🇺🇸United States$120K - $140KLead and aboveAgile
- Senior ServiceNow DeveloperDev Technology · 🇺🇸Ashburn, VA (Hybrid)$120K - $155KHybridSeniorJavaScriptAgile
- ServiceNow ITSM Engineer — Federal Health ITRackner · 🇺🇸Remote — United States—RemoteServiceNowITSM
- Lead Solutions Architect — ServiceNow & API Integration (Secret)Rackner · 🇺🇸Remote - United States—RemoteLead and aboveSecurity clearanceServiceNowITSM
- Senior HRSD Developer-ServiceNow supporting NvidiaSustainable Talent · 🇺🇸Santa Clara, CA—SeniorJavaScriptWorkday
- Service Management Platform EngineerCompeer Financial · 🇺🇸IL-Bloomington; MN-Lakeville; WI-Sun Prairie; Mankato, MN$76K - $114KAgile
- Senior ServiceNow HRSD Developer supporting NvidiaSustainable Talent · 🇺🇸Santa Clara, CA—SeniorJavaScriptWorkday
- ServiceNow Platform SupportPure Storage · 🇮🇳Bangalore, India · +1 more location—JavaScriptAgileSAP
- ServiceNow Senior Software Engineer - CSM + Service PortalNewRocket · 🇮🇳India - Remote—RemoteSenior
- Functional Analyst (IOS Mobile / ServiceNow)Accenture Federal Services · 🇺🇸Arlington, VA$66K - $120KiOSJiraAgile
- ITSM - TeamDynamix AdministratorTeladoc Health · IND - Any Location (Remote)—Remote, anywhereJiraITILData quality
- Senior ServiceNow EngineerRapdev · 🇺🇸USA$125K - $180KRemoteSeniorGCPAzureAgile
- ServiceNow Solution Architect - SPMNewRocket · 🇮🇳Remote - India—Remote
- Senior Manager, Service Management & AutomationeClinical Solutions · 🇮🇳Bangalore, Karnataka—SeniorPythonJiraPower BI
- ServiceNow Practice Leader- IndiaNewRocket · 🇮🇳Remote- India—Remote
- ServiceNow Developer9th Way Insignia · 🇺🇸United States - Remote$79K - $112KRemoteJavaScriptAgile
- ServiceNow Business Process Consultant – FSO/CSMNewRocket · 🇺🇸🇨🇦Remote - US or Canada—RemoteAgile
- ServiceNow HRSD Developer supporting NvidiaSustainable Talent · 🇺🇸Santa Clara, CA—JavaScriptWorkday
- Senior Lead, ServiceNow ITOMTake-Two Interactive Software, Inc. · 🇨🇦Toronto, Ontario, Canada · +2 more locationsCA$144K - CA$225KLead and aboveJavaScriptGCPAzure
- ServiceNow Solution Architect - TSM/OMTNewRocket · 🇮🇳India - Remote—Remote
- ServiceNow Solution Architect - FSO, CSMNewRocket · 🇺🇸🇨🇦Remote - US or Canada—RemoteAgile
- ServiceNow Moveworks Developer & ArchitectNewRocket · 🇺🇸🇨🇦US or Canada - Remote—RemotePythonJavaScriptLLM
- ServiceNow Developer (Contractor)PlayStation Global · 🇺🇸United States, San Diego, CA—JavaScriptCI/CDAgile
- ServiceNow Lead Engineer - ITOMNewRocket · 🇮🇳Remote - India—RemoteLead and above
- ServiceNow Senior Platform Architect - ITOMNewRocket · 🇮🇳Remote- India—RemoteSenior
- ITSM CoordinatorABACUS · 🇺🇸Remote in US—Remote
- Senior Consultant* / Manager* – ServiceNow Specialist (GRC / IRM)Capco · 🇩🇪Germany - Munich · +3 more locations—Senior
- ServiceNow Sr. Developer (Portal)Accenture Federal Services · 🇺🇸Springfield, VA$117K - $243KSeniorFigma
- ServiceNow Sr. Developer (Now Assist)Accenture Federal Services · 🇺🇸Springfield, VA$117K - $243KSeniorAngularAgile
- ServiceNow Sr. Business Analyst (HRSD)Accenture Federal Services · 🇺🇸Washington, DC$117K - $243KSeniorAngularAgile
- ServiceNow Sr. DeveloperAccenture Federal Services · 🇺🇸Springfield, VA$100K - $203KSeniorAngularAgile
- ServiceNow Sr. Business Analyst (Now Assist)Accenture Federal Services · 🇺🇸Springfield, VA$86K - $176KSeniorAgile
- ServiceNow Business Analyst (HRSD)Accenture Federal Services · 🇺🇸Springfield, VA$86K - $176KAgile
- ServiceNow Sr. Developer (CSM)Accenture Federal Services · 🇺🇸Washington, DC$117K - $243KSeniorAngularAgile
- ServiceNow Development AnalystAccenture Federal Services · 🇺🇸Washington, DC$66K - $126K
- ServiceNow Development LeadAccenture Federal Services · 🇺🇸Washington, DC$94K - $188KLead and above
- ServiceNow Tech Lead, UKRapdev · 🇬🇧United Kingdom£120K - £150KLead and aboveGCPAzureAgile
- Senior Technical Product Manager, IT Service ManagementOura · 🇺🇸Remote - United States$150K - $177KRemoteSeniorPythonJavaScriptLLM
- ServiceNow Business AnalystAccenture Federal Services · 🇺🇸Suitland, MD · +3 more locations$89K - $170K
- ServiceNow DeveloperSkyePoint Decisions · 🇺🇸8101 Odell Rd, Laurel, MD$130K - $160KAzureSecurity clearanceREST APIs
- Director, AI and ServiceNow Business Process ArchitectureNewRocket · Remote—RemoteLead and aboveLLMAI
- ServiceNow Employee Experience Specialist (Japan / APAC)Sony Interactive Entertainment Inc. · 🇯🇵Japan, Tokyo—EnglishServiceNowIncident response
- Senior ServiceNow Platform EngineerAbnormal Security · 🇺🇸Remote - USA$142K - $204KRemoteSeniorLLMJiraAgile
- Vulnerability Management Engineer (ServiceNow) - Mid-Atlantic region (Remote)GuidePoint Security · Remote—RemotePythonJavaScript
- ServiceNow Operations Lead - TSM/OMTNewRocket · 🇮🇳India - Remote—RemoteLead and abovePower BI
- ServiceNow Software Engineer - SAMNewRocket · Remote—Remote
- Product Designer, Service ManagementSt Labs · 🇺🇸NYC, NY$140K - $180K
- Senior ServiceNow (SNOW) Functional AnalystAccenture Federal Services · 🇺🇸Chantilly, VA$124K - $246KSeniorJiraAgile
- ServiceNow Lead Engineer - AINewRocket · 🇮🇳India - Remote—RemoteLead and aboveMachine LearningAINLP
- Developer Advocate - Service Management EMEADatadog · 🇫🇷🇪🇸🇳🇱France, Remote; Spain, Remote; The Netherlands, Remote—RemoteGoPythonNode.js
- Delivery Director - ServiceNow and AI Consulting/Advisory Eastern USNewRocket · 🇺🇸Remote - East US—RemoteLead and aboveAI
- Senior ServiceNow DeveloperLIGHTFEATHER IO LLC · 🇺🇸United States$120K - $140KSeniorAgile
- ServiceNow Technical ArchitectAccenture Federal Services · 🇺🇸Arlington, VA · +2 more locations$130K - $265K
- ServiceNow Senior DeveloperAccenture Federal Services · 🇺🇸Arlington, VA · +1 more location$112K - $222KSeniorAngularAgile
- ServiceNow Senior Business AnalystAccenture Federal Services · 🇺🇸Arlington, VA · +1 more location$112K - $222KSenior
- Manager, Service Management OrganizationAPEX Fintech Services · 🇺🇸Dallas, TX; Austin, TX—HybridZendeskSalesforce administrationCSAT
- Developer Advocate - Service ManagementDatadog · 🇺🇸California, USA, Remote; New York, USA, Remote$136K - $170KRemoteGoPythonNode.js
- ServiceNow System AdministratorLTS · 🇺🇸United States - Remote—RemoteAzureAgileAWS
- Senior ServiceNow Solutions Engineer (Pre-Sales)Rapdev · 🇺🇸USA$130K - $180KRemoteSeniorDatadog
- Senior Business Analyst-ServiceNow SolutionsNewRocket · 🇳🇱Netherlands—Senior
- ServiceNow EngineerUnited Talent Agency · 🇺🇸Los Angeles Office$100K - $125KLinux
- Senior ServiceNow Solution Architect- Telecom ( US)NewRocket · 🇺🇸US - Remote - Central or Eastern US preferred—RemoteSeniorAgile
- Senior-Level ServiceNow DeveloperAccenture Federal Services · 🇺🇸Washington, DC$91K - $185KSeniorJavaScriptLLMAgile
- Delivery Director-Telecommunications-ServiceNow TSOM, CSM, TI, FSM, OSS, BSSNewRocket · 🇺🇸Remote, USA (Central or Eastern preferred)—RemoteLead and aboveLLMKafkaAgile
- Sr. Manager ServiceNow CMDB & Asset GovernanceLegend Biotech US · 🇺🇸Bridgewater, New Jersey, United States$146K - $192KSeniorJavaScriptSQLAzure
- Workflow Deployment- ServiceNow Adjunct InstructorCalifornia Institute of Applied Technology · 🇺🇸California, New Mexico, Florida, Massachusetts—ServiceNowITSMInstructional design
- ServiceNow Platform Operations EngineerKnox Systems · 🇺🇸United States | Arlington, VA$125K - $135KGCPAzureAgile
- ServiceNow Nuvolo Integration EngineerAccenture Federal Services · 🇺🇸Washington, DC$79K - $160KJiraAgile
- ServiceNow Tech LeadRapdev · 🇺🇸USA$150K - $200KRemoteLead and aboveGCPAzureAgile
- Account Executive - ServiceNow Consulting Services- (Media Vertical/Eastern Region)NewRocket · Remote - East—RemoteRAG
- ServiceNow Business Analyst (SPM)Accenture Federal Services · 🇺🇸Springfield, VA$116K - $137KAgile
- ServiceNow Senior. Business Analyst (SPM)Accenture Federal Services · 🇺🇸Springfield, VA$146K - $174KSeniorAgile
- ServiceNow DeveloperAccenture Federal Services · 🇺🇸Arlington, VA · +6 more locations$64K - $160KAgile
- Business Systems Analyst, ServiceNowOkta · 🇮🇳Bengaluru, India—JavaScriptMachine LearningAgile
- ServiceNow Solution Architect - Agentic AINewRocket · 🇮🇳Remote, India—RemoteMachine LearningAINLP
- Sr. ServiceNow DeveloperSkyePoint Decisions · Remote$100K - $124KRemoteSeniorJavaScriptAgileSecurity clearance
- ServiceNow ArchitectAccenture Federal Services · 🇺🇸Springfield, VA$108K - $198KJavaScriptCI/CD
- ServiceNow UI/UX DesignerAccenture Federal Services · 🇺🇸Chantilly, VA; Herndon, VA$108K - $203KJavaScriptAgile
- ServiceNow TesterAccenture Federal Services · 🇺🇸Chantilly, VA; Herndon, VA$93K - $176K
- ServiceNow Technical LeadAccenture Federal Services · 🇺🇸Chantilly, VA; Herndon, VA · +1 more location$108K - $203KLead and aboveSQLAgile
- ServiceNow Project Management LeadAccenture Federal Services · 🇺🇸Chantilly, VA; Herndon, VA$117K - $233KLead and above
- ServiceNow Functional LeadAccenture Federal Services · 🇺🇸Chantilly, VA; Herndon, VA$108K - $203KLead and aboveAgile
- Senior ServiceNow DeveloperAccenture Federal Services · 🇺🇸Reston, VA$106K - $206KSeniorJavaScriptCI/CDAgile
- Service Management Officer (AL-FNC251007 005/01)Xcellink Pte Ltd · 🇸🇬Singapore, Singapore, Singapore—ITILContract managementChange management
- ServiceNow Developer - HRSDAccenture Federal Services · 🇺🇸Springfield, VA$104K - $150KAgile
- ServiceNow Business Analyst - HRSDAccenture Federal Services · 🇺🇸Springfield, VA$102K - $149KAgile
- Senior Software Engineer (ServiceNow) - ST-FNC230601 003/01Xcellink Pte Ltd · 🇸🇬Singapore, Singapore, Singapore—SeniorPythonJavaScriptAngular
Who is hiring for IT service management (ITSM) roles
Where IT service management (ITSM) roles are
- 🇺🇸United States82
- 🇺🇸Washington, DC17
- 🌏Asia-Pacific16
- 🇮🇳India13
- 🇪🇺Europe8
- 🇺🇸California7
- 🇨🇦Canada5
- 🇮🇳Bangalore4
- 🇩🇪Germany4
- 🇺🇸San Francisco Bay Area3
A role that lists several places is counted in each of them.
What IT service management (ITSM) roles pay, by level
| Level in the title | Median advertised salary | Roles counted |
|---|---|---|
| No level in the title | $134K | 34 |
| Senior | $158K | 24 |
Medians of the midpoints of advertised yearly US-dollar ranges; a level needs at least 15 such roles. Advertised, not verified pay.
Kinds of work close to this one
Roles where employers ask for the same skills. The bar shows how much the skill lists overlap; the text names the shared skills and, where 30 postings state pay, the median advertised pay there.
Companies hiring ITSM specialists
IT service management (ITSM) salaryQuestions about IT service management (ITSM) jobs
- What is an IT service management (ITSM) job?
- In an IT service management (ITSM) job, a person runs the ticket system and the rules by which IT requests and incidents are handled, often in ServiceNow. 113 such roles are open on Jobs Every Hour as of Nov 15, 2026.
- How many IT service management (ITSM) jobs are open right now?
- There are 113 open IT service management (ITSM) jobs at 31 companies on Jobs Every Hour as of Nov 15, 2026. 9 of them were posted in the last seven days. The list is rebuilt every hour from the employers' own careers pages.
- Which companies have the most IT service management (ITSM) jobs?
- Right now the most openings are at Accenture Federal Services (43), NewRocket (20), LIGHTFEATHER IO LLC (7), Rapdev (4) and Capco (4). The ranking changes as companies open and close roles.
- Are there remote IT service management (ITSM) jobs?
- 34 of the 113 open IT service management (ITSM) jobs (30%) are listed as remote. Remote roles are often limited to certain countries or time zones, so check the location line of each job.
- What do IT service management (ITSM) jobs pay?
- The median advertised salary is $152K, based on 65 open roles that publish a yearly US-dollar range. The middle half of those roles advertise between $130K and $164K. These are advertised ranges, not verified pay. Most employers here are technology companies, so the figures run above the wider market for the same work.
- Is it hard to get an IT service management (ITSM) job?
- 0 of the 113 open IT service management (ITSM) jobs (0%) are for beginners: junior roles and internships. Of the 79 postings that state experience, the median asks for 5 years. 31 companies are hiring and 9 roles were posted in the last seven days. Matching your resume to the skills each posting names helps most; the free resume builder shows the match.
- How is AI changing IT service management (ITSM) jobs?
- 11 of the 113 open IT service management (ITSM) jobs (10%) ask for AI or machine-learning skills, most often LLM, AI, Machine Learning. Employers still list 113 such roles today at 31 companies. Counted from the postings' own text on Nov 15, 2026.
- What skills do IT service management (ITSM) jobs ask for?
- Most often Agile (46%), JavaScript (24%), ServiceNow (18%), ITSM (15%), Jira (12%) of the 113 open postings, counted from their own text on Nov 15, 2026.
- Which job titles come up most in IT service management (ITSM) jobs?
- ServiceNow Developer (11), ServiceNow Business Analyst (8), Senior ServiceNow Developer (4), ServiceNow Solution Architect (4), Senior Consultant* / Manager* (4): the most common titles among the 113 open roles, without the level and place notes in brackets.
- Are IT service management (ITSM) jobs in demand in 2026?
- 113 IT service management (ITSM) jobs are open on Jobs Every Hour today at 31 companies, 0.1% of all 148,162 open jobs here; 9 were posted in the last seven days. The median advertised salary is $152K. 34 (30%) can be done remotely.
- How do I apply for IT service management (ITSM) jobs?
- Open a job and press “Apply on company site”. You go straight to the employer's own careers page and apply there. Jobs Every Hour needs no account and charges nothing for applying.




