Product Support Associate - L2 is open at WATI.io in Bengaluru, Karnataka, India. Posted on Oct 23, 2026, and still on WATI.io’s careers page when we last checked, on Nov 15, 2026.
About the role
A Level 2 Product Support Engineer - Level 2 is crucial in providing advanced technical assistance to customers or internal teams beyond what Level 1 support can handle. They are responsible for troubleshooting complex technical issues, resolving problems, and ensuring high customer satisfaction. This role follows rotational shifts across APAC (6 AM–3 PM IST), General (9 AM–6 PM / 10 AM–7 PM IST), and EMEA (1 PM–9…
The opening lines of the posting. The rest is on WATI.io’s careers page.
Hiring at WATI.io
WATI.io has 14 open roles right now, 4 of them remote. Most are in Sales & Business Development, Customer Service & Support and Operations. See all its roles
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