Product Support Associate - L1 (LATAM) is open at WATI.io in Colombia (remote). Posted on Oct 28, 2026, and still on WATI.io’s careers page when we last checked, on Nov 15, 2026.
About the role
We are seeking a highly skilled Product Support Engineer to provide advanced technical assistance to our customers and internal teams. In this role, you will be responsible for investigating and resolving complex technical issues, managing escalations, and ensuring the highest levels of customer satisfaction. You will act as a key technical resource, bridging the gap between front-line support and our product…
The opening lines of the posting. The rest is on WATI.io’s careers page.
Hiring at WATI.io
WATI.io has 14 open roles right now, 4 of them remote. Most are in Sales & Business Development, Customer Service & Support and Operations. See all its roles
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