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VIP Account Manager

Phantom · Remote

VIP Account Manager is open at Phantom (Remote). Posted on Sep 7, 2026, and still on Phantom’s careers page when we last checked, on Nov 14, 2026.

About the role

Be the personal, named contact for VIP members in our in-app messaging hub - Own member relationships end to end: onboarding and welcome, proactive check-ins, and follow through on every issue until it is resolved. - Handle high stakes situations such as compromised wallets, missing funds, and large transactions with urgency, precision, and discretion. - Triage and escalate: bring in support agents, engineering, or…

The opening lines of the posting. The rest is on Phantom’s careers page.

Hiring at Phantom

Phantom has 17 open roles right now, 17 of them remote. Most are in Engineering, Design and Security. See all its roles

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