Support Team Lead is open at Gismart (Remote (Ukraine)). Posted on Sep 24, 2026, and still on Gismart’s careers page when we last checked, on Nov 14, 2026.
About the role
Daily operations - Monitor and assign incoming tickets, ensuring proper prioritization - Promptly detect and report incidents; take ownership of raised issues - Lead weekly team syncs and product training sessions - Manage schedules, capacity, extra shifts, and substitutes - Handle escalations and complex customer issues - Optimize queue management using Zendesk triggers and automations People management - Lead and…
The opening lines of the posting. The rest is on Gismart’s careers page.
Hiring at Gismart
Gismart has 19 open roles right now, 13 of them remote. Most are in Design, Marketing & Community and Engineering. See all its roles
