Support Manager is open at Gismart (Remote (Ukraine)). Posted on Oct 19, 2026, and still on Gismart’s careers page when we last checked, on Nov 14, 2026.
About the role
Work with incoming tickets in Zendesk with a focus on billing issues. - Provide quality support while adhering to the team’s SLAs and KPIs. - Handle customer complaints and come up with creative solutions in line with Gismart’s support policy. - Test new support channels in the future, e.g. chat support and phone support. - Create and maintain the library of saved replies. - Collaborate across teams for reporting…
The opening lines of the posting. The rest is on Gismart’s careers page.
Hiring at Gismart
Gismart has 19 open roles right now, 13 of them remote. Most are in Design, Marketing & Community and Engineering. See all its roles
