Senior Manager, Customer Success (R5273) is open at Shield AI in Dallas, TX, US. The posting gives no salary; similar roles in the United States advertise a median of $140K. Posted on Jul 28, 2026, and still on Shield AI’s careers page when we last checked, on Nov 14, 2026.
About the role
Shield AI is seeking a Senior Manager, Customer Success to establish, lead, and scale the Aircraft Division Customer Success function supporting V-BAT and X-BAT customers. This leader will manage a team of Customer Success Managers and ensure customers achieve sustained mission value, operational readiness, product adoption The Senior Manager will define the Customer Success strategy, operating model, organizational…
The opening lines of the posting. The rest is on Shield AI’s careers page.
Hiring at Shield AI
Shield AI has 661 open roles right now, 31 of them remote. Most are in Engineering, Operations and Marketing & Community. The median advertised salary across its roles with a published range is $214K. See all its roles

