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Staff Customer Success Manager (R6249)

Shield AI · Arlington, VA, US
Lead and above

Staff Customer Success Manager (R6249) is open at Shield AI in Arlington, VA, US. The posting gives no salary; similar roles in the United States advertise a median of $201K. Posted on Oct 30, 2026, and still on Shield AI’s careers page when we last checked, on Nov 14, 2026.

About the role

This is a senior ( ~8+ years of experience) Customer Success Manager on a small team supporting our Hivemind Enterprise Customers. This is a high-impact role interacting with external C-Suite stakeholders! Please note, this role would require extensive travel to visit customers, including international customers in Europe and around North America. Travel expectations could vary from 30-50% of total work. The…

The opening lines of the posting. The rest is on Shield AI’s careers page.

Hiring at Shield AI

Shield AI has 661 open roles right now, 31 of them remote. Most are in Engineering, Operations and Marketing & Community. The median advertised salary across its roles with a published range is $214K. See all its roles

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