Senior Customer Success Manager is open at Intercom in Dublin, Ireland. Posted on Feb 9, 2026, and still on Intercom’s careers page when we last checked, on Nov 14, 2026.
About the role
? As a Strategic CSM, you’ll partner with our largest and most complex customers to help them succeed in the new era of AI-driven customer service. You’ll work with C-suite leaders and their Support teams to guide them through their AI Agent transformation with Fin — from early project scoping and requirements gathering, to measurable adoption, to industry-best automation rates and business outcomes. This role is an…
The opening lines of the posting. The rest is on Intercom’s careers page.
Hiring at Intercom
Intercom has 115 open roles right now, 6 of them remote. Most are in Engineering, Sales & Business Development and Customer Support. The median advertised salary across its roles with a published range is $209K. See all its roles
