Senior Customer Success Manager, High Touch is open at Intercom in Chicago, Illinois. The posting gives a salary of $135K - $162K. Posted on Aug 27, 2026, and still on Intercom’s careers page when we last checked, on Nov 14, 2026.
About the role
? As a Senior High Touch CSM, you’ll partner with our largest and most complex customers to help them succeed in the new era of AI-driven customer service. You’ll work with C-suite leaders and their Support teams to guide them through their AI Agent transformation with Fin — from early project scoping and requirements gathering, to measurable adoption, to industry-best automation rates and business outcomes. This…
The opening lines of the posting. The rest is on Intercom’s careers page.
Hiring at Intercom
Intercom has 115 open roles right now, 6 of them remote. Most are in Engineering, Sales & Business Development and Customer Support. The median advertised salary across its roles with a published range is $209K. See all its roles
