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Senior Customer Care Lead

Sharebite · Remote
Remote$65K - $75KOpen 159 daysLead and aboveEscalation management

Senior Customer Care Lead is open at Sharebite (Remote). The posting gives a salary of $65K - $75K. Posted on Jun 9, 2026, and still on Sharebite’s careers page when we last checked, on Nov 15, 2026.

About the role

for you. What You’ll Do Serve as a senior point of contact for Group Order clients and restaurant partners during live order windows, handling real-time issues with urgency and professionalism. Manage and resolve order escalations and customer complaints, setting the standard for quality and speed across the team. Respond to inbound support requests, phone, email, and chat, in a fast-paced, time critical manner…

The opening lines of the posting. The rest is on Sharebite’s careers page.

Hiring at Sharebite

Sharebite has 5 open roles right now, 2 of them remote. Most are in Operations, Sales & Business Development and Customer Service & Support. See all its roles

✓ Few old postings 20% open 90 days or moreWhat the marks mean

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