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Patient Success Representative — Retention & Subscription

Lumimeds · Remote - LATAM
RemoteOpen 135 days

Patient Success Representative — Retention & Subscription is open at Lumimeds (Remote - LATAM). Posted on Jul 2, 2026, and still on Lumimeds’s careers page when we last checked, on Nov 14, 2026.

About the role

You will own the relationship with our existing patient base — proactively engaging subscribers before they disengage, handling cancellation and pause requests, and identifying the moments where a patient needs a nudge, a reframe, or a real conversation to stay committed to their care. This is not a reactive churn queue. You'll reach out before the cancel request comes in, identify at-risk patients through…

The opening lines of the posting. The rest is on Lumimeds’s careers page.

Hiring at Lumimeds

Lumimeds has 26 open roles right now, 18 of them remote. Most are in Healthcare, Sales & Business Development and Engineering. See all its roles

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