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L1 Support SME - Microsoft Defender for Endpoint, MDCA & Purview

Unison Group · Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

L1 Support SME - Microsoft Defender for Endpoint, MDCA & Purview is open at Unison Group in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia. Posted on Sep 3, 2026, and still on Unison Group’s careers page when we last checked, on Nov 15, 2026.

About the role

Provide L1 operational support for Microsoft Defender for Endpoint, Microsoft Defender for Cloud Apps, and Microsoft Purview incidents, alerts, requests, and customer tickets. Perform initial ticket intake, categorisation, prioritisation, user-impact assessment, and investigation based on available evidence and approved support guidance. Investigate MDE alerts, incidents, device timelines, antivirus detections…

The opening lines of the posting. The rest is on Unison Group’s careers page.

Hiring at Unison Group

Unison Group has 181 open roles right now, 10 of them remote. Most are in Engineering, Consulting & Solutions and Data & Research. See all its roles

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