Head of Customer Success & Account Management - USA is open at Inworld AI in Mountain View, California, USA (hybrid). The posting gives a salary of $230K - $290K. Posted on Oct 7, 2026, and still on Inworld AI’s careers page when we last checked, on Nov 14, 2026.
About the role
Retention & Expansion: Own gross and net revenue retention, renewal performance and expansion pipeline. Set targets, build the forecast, and hold the team accountable to predictable renewals and durable account growth. - Customer Outcomes: Build a rigorous lifecycle from onboarding through adoption and value realization, including success plans, health scoring, usage milestones and executive business reviews. Ensure…
The opening lines of the posting. The rest is on Inworld AI’s careers page.
Hiring at Inworld AI
Inworld AI has 17 open roles right now, 9 of them remote. Most are in Engineering, Data & Research and Sales & Business Development. See all its roles
