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Customer Support Specialist

Duel.com · Malta
RemoteOpen 208 daysGoEscalation management

Customer Support Specialist is open at Duel.com in Malta (remote). Posted on Apr 21, 2026, and still on Duel.com’s careers page when we last checked, on Nov 15, 2026.

About the role

You are the frontline. Live chat, social, community, bug reports, escalations, crisis management, feature testing, process improvement — all of it. You're not a ticket-closer. You're the voice, the watchdog, and the fixer. Every user at Duel is a VIP. Act accordingly. If you need AI to talk to people, go work for a competitor. If raising an issue once and hoping someone fixes it sounds fine to you, same. What you'll…

The opening lines of the posting. The rest is on Duel.com’s careers page.

Hiring at Duel.com

Duel.com has 10 open roles right now, 10 of them remote. Most are in Marketing & Community, Design and Operations. See all its roles

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