Customer Success Manager, Scale is open at Intercom in Chicago, Illinois. The posting gives a salary of $135K - $162K. Posted on Nov 5, 2025, and still on Intercom’s careers page when we last checked, on Nov 14, 2026.
About the role
? We’re building Fin's Scaled Customer Success team to reach more customers, provide consistent high-impact outcomes, and lean even harder into what makes us unique: our AI-powered products (especially Fin) and deep domain expertise. As a Scaled Customer Success Manager, you’ll be the customer’s trusted guide—helping them adopt and embed Fin's suite at scale, extracting real value, and scaling processes so more…
The opening lines of the posting. The rest is on Intercom’s careers page.
Hiring at Intercom
Intercom has 115 open roles right now, 6 of them remote. Most are in Engineering, Sales & Business Development and Customer Support. The median advertised salary across its roles with a published range is $209K. See all its roles
