https://jobseveryhour.com/roles/customer-support/Customer support jobs — Hiring Right NowSat, 14 Nov 2026 13:56:32 +0000https://jobseveryhour.com/job/customer-support-specialist-8am-2/https://jobseveryhour.com/job/customer-support-specialist-8am-2/Fri, 13 Nov 2026 00:00:00 +0000Remote - US. 8am is looking for a professional and highly motivated problem solver to join our Customer Support Team. As a Tier 1 Customer Support Specialist, you will be responsible for ensuring every 8am customer receives consistent and reliable service and support through every interaction. Our ideal candidate has excellent interpersonal skills and is analytically minded, self-starting, detail oriented and skilled at solving…https://jobseveryhour.com/job/automation-engineer-starlink-customer-experience-spacex/https://jobseveryhour.com/job/automation-engineer-starlink-customer-experience-spacex/Fri, 13 Nov 2026 00:00:00 +0000Redmond, WA. Build and maintain high-quality automation to assist with growing Starlink's customer base, launching new markets, and improving customer experience Build alerts and monitoring for current automation systems Manage all requests and stakeholders in a scalable way Own status of automation (reporting on health, metrics like how many credits are being issued, etc.) Work with engineering and business teams to develop…https://jobseveryhour.com/job/customer-experience-representative-arabic-english-binance/https://jobseveryhour.com/job/customer-experience-representative-arabic-english-binance/Fri, 13 Nov 2026 00:00:00 +0000Jordan. Join Binance's Customer Service team and be a part of a client-facing business function where exceptional support is our priority. We aim to create a platform where users receive top-quality assistance with fast response times and accurate information. Our support is provided via ticketing systems and live chat, handling customer queries, complaints, and identification approval processes for our world-class…https://jobseveryhour.com/job/enterprise-support-analyst-qualtrics/https://jobseveryhour.com/job/enterprise-support-analyst-qualtrics/Fri, 13 Nov 2026 00:00:00 +0000Provo, Utah, United States. consists of a mix of reactive and proactive activities. Reactive tasks include troubleshooting issues raised by customers as well as providing hands on keyboard break-fix support. The proactive elements involve delivering short term engagements and guidance to customers that provide them with program assurance and technical support. As part of these engagements it will be your core responsibility to analyze…https://jobseveryhour.com/job/customer-operations-analyst-alertmedia/https://jobseveryhour.com/job/customer-operations-analyst-alertmedia/Fri, 13 Nov 2026 00:00:00 +0000Austin, TX HQ. Bachelor’s degree or equivalent work experience Gainsight and/or Salesforce power user or administrative experience Exceptional attention to detail and a precision-first approach to QA: you validate data and test changes before they go live Strong analytical skills and advanced proficiency in Microsoft Excel (XLOOKUP, pivot tables, data cleanup); SQL or SOQL experience a plus. Technically savvy and preferably have…https://jobseveryhour.com/job/customer-care-advisor-bill/https://jobseveryhour.com/job/customer-care-advisor-bill/Fri, 13 Nov 2026 00:00:00 +0000United States. or another. ✨ Let’s give businesses more time for what matters. Make your impact within a rapidly growing Fintech Company Join BILL’s Partner Support team and help financial institutions and Embed partners resolve complex customer and product needs. As a Customer Support Advisor, you’ll serve as an advanced point of contact for non-routine issues, independently investigate problems, coordinate solutions, and use…https://jobseveryhour.com/job/billing-support-specialist-lightspeed-commerce/https://jobseveryhour.com/job/billing-support-specialist-lightspeed-commerce/Fri, 13 Nov 2026 00:00:00 +0000Montreal. Resolve billing and subscription inquiries from customers and internal teams - Review, consolidate, and reconcile orders, contracts, invoices, and payments - Handle terminations and outstanding payment inquiries - Update and maintain accurate customer account information - Assist in the coordination of hardware returns - Ensure SLAs are met, with a focus on timely and high-quality responses - Document and track…https://jobseveryhour.com/job/support-specialist-lightspeed-commerce/https://jobseveryhour.com/job/support-specialist-lightspeed-commerce/Fri, 13 Nov 2026 00:00:00 +0000Tbilisi. Working with a truly global, multi-language 24x7 team across APAC, EMEA and NOAM - Flexibility on working days and shifts (weekends included) - Have enthusiastic, positive and knowledgeable interactions with our Hospitality customers, partners and Lightspeed team members, maintaining Lightspeed's Gold Class standard for support via phone, chat and email. - Use consistent troubleshooting techniques to quickly and…https://jobseveryhour.com/job/customer-support-specialist-2-2-schedule-freelance-contract-flo-health/https://jobseveryhour.com/job/customer-support-specialist-2-2-schedule-freelance-contract-flo-health/Fri, 13 Nov 2026 00:00:00 +0000Remote. 500M+ downloads. 80M+ monthly users. A decade of building – and we’re still accelerating. Flo is the world’s #1 health & fitness app worldwide on a mission to build a better future for female health. Backed by a $200M investment led by General Atlantic, we became the first product of our kind to reach a $1B valuation in 2024 – and we’re not slowing down. With 7M paid subscribers and the highest-rated experience in…https://jobseveryhour.com/job/data-collection-quality-support-pilot-support-team-figure/https://jobseveryhour.com/job/data-collection-quality-support-pilot-support-team-figure/Fri, 13 Nov 2026 00:00:00 +0000San Jose, CA. Review data collection sessions against established quality standards Identify and document issues including technique inconsistencies, incomplete sequences, and edge-case scenarios Produce qualitative assessment reports for team leaders to deliver to the pilot team Collaborate with the AI and pilot teams to refine quality criteria over time Track quality trends across shifts and flag systemic issues early Maintain…https://jobseveryhour.com/job/customer-support-specialist-danish-speaking-pleo/https://jobseveryhour.com/job/customer-support-specialist-danish-speaking-pleo/Fri, 13 Nov 2026 00:00:00 +0000London. As a Customer Support Senior Associate you will: - Spend your time interacting directly with our customers over chat, email and phone, providing them with an effective, easy and enjoyable Pleo experience. - Troubleshoot and resolve customers issues related to the Pleo product, and escalate to the appropriate internal team where needed. - Provide feedback and support cross-functional teams on product development…https://jobseveryhour.com/job/procedures-quality-associate-pilot-support-team-figure/https://jobseveryhour.com/job/procedures-quality-associate-pilot-support-team-figure/Fri, 13 Nov 2026 00:00:00 +0000San Jose, CA. Translate high-level collect plans into clear, step-by-step SOPs that pilots can follow consistently Build easy-to-follow documentation using annotated photos, short videos, etc. Know each SOP inside out and can serve as the first point of contact on SOP questions to staging teams, inventory teams, and collect teams Review data collection sessions against established quality standards, and SOP adherence Ensure prop…https://jobseveryhour.com/job/senior-manager-customer-support-contentful/https://jobseveryhour.com/job/senior-manager-customer-support-contentful/Fri, 13 Nov 2026 00:00:00 +0000Denver, Colorado, United States. As Senior Manager, Customer Support, you will join a dedicated support function to lead our North America-based team. The role isn’t only about people: you’ll also work with the wider global support team to redefine our processes and methods as we grow. You’ll be focused on getting things done and on delivering excellence to our people and customers in every interaction. What to expect? Build, lead, coach and mentor…https://jobseveryhour.com/job/customer-support-specialist-risk-mercury/https://jobseveryhour.com/job/customer-support-specialist-risk-mercury/Fri, 13 Nov 2026 00:00:00 +0000San Francisco, CA, New York, NY, Portland, OR, or Remote within United States. Serve as the first point of contact for customers impacted by risk actions (e.g., account restrictions, closures, or other reviews) Manage inbound email inquiries related to: Account restrictions or closures initiated by Risk Legal, physical, or residential address updates Check disbursement or reissuance requests Business structure changes (e.g., incorporation status, beneficial ownership updates, DBA or legal name…https://jobseveryhour.com/job/omnichannel-customer-support-program-manager-flexport/https://jobseveryhour.com/job/omnichannel-customer-support-program-manager-flexport/Thu, 12 Nov 2026 00:00:00 +0000Dallas Warehouse. We are seeking a full-time Program Manager for Customer Support Strategy, based on-site at our DFW1 facility in Lewisville, TX. Your focus is reducing ticket volume, claims, and contra revenue, and improving the merchant experience. You will do this by improving support processes, ops processes, and engineering, by gathering merchant feedback (starting with NPS) and working cross-functionally to turn it into changes…https://jobseveryhour.com/job/temporary-service-desk-tech-ii-axs-aeg-worldwide/https://jobseveryhour.com/job/temporary-service-desk-tech-ii-axs-aeg-worldwide/Thu, 12 Nov 2026 00:00:00 +0000Los Angeles, CA. Our Temporary Service Desk Tech II will be responsible for providing technical support to internal customers , responding to service desk requests within defined SLAs . This role ensures efficient and effective resolution of issues across various technology domains , while promoting continuous improvement and adherence to ITIL service management best practices . What Will You Do? Responds to Corporate IT service…https://jobseveryhour.com/job/partner-support-operations-lead-anthropic/https://jobseveryhour.com/job/partner-support-operations-lead-anthropic/Thu, 12 Nov 2026 00:00:00 +0000San Francisco, CA | New York City, NY. The Claude Partner Network is how partners build, sell, and deliver on Claude. Partner Support keeps them moving: getting set up, getting certified, registering their work, and understanding where they stand in the program. It runs in layers. Self-serve and an AI support agent handle what they can, an outsourced vendor team works the in-scope (L1) topics, and our specialists take the escalated (L2) cases that need…https://jobseveryhour.com/job/customer-support-manager-mercury/https://jobseveryhour.com/job/customer-support-manager-mercury/Thu, 12 Nov 2026 00:00:00 +0000San Francisco, CA, New York, NY, Portland, OR, or Remote within United States. Mercury is building a complete finance stack for startups. Since we launched Mercury in 2019, our customer base has grown to over 450,000 startups and small businesses from all around the world. With growth comes the need to ensure our customer experience is top of mind even in the most challenging scenarios. We’re working to build something like magic for a really wide range of startup businesses. A key piece of…https://jobseveryhour.com/job/people-support-associate-sofi/https://jobseveryhour.com/job/people-support-associate-sofi/Thu, 12 Nov 2026 00:00:00 +0000Cottonwood Heights, UT. The People Support Associate plays an important role in delivering timely, thoughtful, and seamless support to SoFi employees across the employee lifecycle. Reporting to the People Support Manager, this role serves as a first point of contact for People-related questions. The Associate provides accurate, empathetic guidance; completes standard transactions and follow-up; and partners with teams including People…https://jobseveryhour.com/job/customer-support-specialist-mercury-2/https://jobseveryhour.com/job/customer-support-specialist-mercury-2/Thu, 12 Nov 2026 00:00:00 +0000San Francisco, CA, New York, NY, Portland, OR, or Remote within United States. Answer user questions over chat, email, and phone Handle user account requests, including application processing, card disputes, missing payments, card shipments, and a whole lot more Teach customers how to use our product (hopefully most of it is self-explanatory), and translate user confusion into product suggestions Identify the systemic flaws that lead to user problems Work with our engineering team to find and…https://jobseveryhour.com/job/senior-it-support-specialist-textnow-inc/https://jobseveryhour.com/job/senior-it-support-specialist-textnow-inc/Thu, 12 Nov 2026 00:00:00 +0000Canada. , you’ll act as a senior technical resource supporting both Windows and macOS environments while helping drive automation, security, and identity-first initiatives across a modern, cloud-forward organization. You’ll collaborate closely with IT, Security, Engineering, and People Operations teams to resolve escalations, lead projects, and continuously improve the employee technology experience. This is a hybrid role…https://jobseveryhour.com/job/customer-care-officer-wednesday-to-sunday-alma/https://jobseveryhour.com/job/customer-care-officer-wednesday-to-sunday-alma/Thu, 12 Nov 2026 00:00:00 +0000Lille. As a Customer Care Officer, you will play a key role in ensuring a smooth and reliable experience for both merchants and consumers using Alma. You will support users, resolve complex requests and contribute to improving our operational processes. This role is based in Lille, with 2 days of remote work per week. You will be scheduled to work 12:00 PM to 8:00 PM, from Wednesday through Sunday. Your main…https://jobseveryhour.com/job/customer-care-officer-alma/https://jobseveryhour.com/job/customer-care-officer-alma/Thu, 12 Nov 2026 00:00:00 +0000Lille. As a Customer Care Officer, you will play a key role in ensuring a smooth and reliable experience for both merchants and consumers using Alma. You will support users, resolve complex requests and contribute to improving our operational processes. This role is based in Lille, with 2 days of remote work per week. Occasional weekend shifts may be required (approximately twice per quarter). Your main responsibilities…https://jobseveryhour.com/job/personalized-support-manager-twilio/https://jobseveryhour.com/job/personalized-support-manager-twilio/Thu, 12 Nov 2026 00:00:00 +0000Remote - Colombia. The Personalized Support Manager is responsible for the performance of Twilio’s products and will manage a team of global Technical Account Managers while working in Mexico and Colombia time zones. The Manager in this role collaborates with Engineering, Supportability, Product, Readiness and other cross functional teams to enable customers and Technical Account Managers. Responsibilities In this role, you’ll: Lead a…https://jobseveryhour.com/job/customer-care-specialist-lucid-motors-3/https://jobseveryhour.com/job/customer-care-specialist-lucid-motors-3/Thu, 12 Nov 2026 00:00:00 +0000Phoenix, AZ. , you must have a customer-first approach, thrive in ambiguous and unexpected environments, tackling all challenges with creativity and a technical support aptitude. The ability to develop excellent relationships with Lucid vehicle owners, as well as internal departments to effectively address customer concerns are crucial. The address of Lucid Motors office is: 4141 E Broadway Rd, Phoenix, AZ 85040 Full time shift…https://jobseveryhour.com/job/sportsbook-and-online-casino-customer-support-agent-swing-sh-rush-street-interactive/https://jobseveryhour.com/job/sportsbook-and-online-casino-customer-support-agent-swing-sh-rush-street-interactive/Thu, 12 Nov 2026 00:00:00 +0000New Jersey. Deliver real-time, empathetic support across chat, email, and phone. Help players manage accounts, navigate responsible gaming tools, and solve tech challenges. Guide players through promos, loyalty programs, and game rules. Investigate and escalate complex bugs, fraud signals, or account concerns. Propose smarter processes and help evolve our internal knowledge base. Thrive in multiple systems, queues, and…https://jobseveryhour.com/job/customer-support-specialist-project44/https://jobseveryhour.com/job/customer-support-specialist-project44/Thu, 12 Nov 2026 00:00:00 +0000Bangalore, India. you should still seriously consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role’s requirements. More about project44: Since 2014, project44 has been transforming the way one of the largest, most important global industries does business. As transportation and logistics continue to evolve and customer expectations around delivery become more demanding, industry…https://jobseveryhour.com/job/service-advisor-lucid-motors/https://jobseveryhour.com/job/service-advisor-lucid-motors/Thu, 12 Nov 2026 00:00:00 +0000Hilversum, NH. Greet clients promptly and offer excellent customer experience at all steps of the service process Ensure clients thoroughly understand the service process, and are comfortable at all steps of their experience Properly perform the vehicle walk-around and write-up processes, accurately ascertaining primary concern through verbal interview and visual assessment (assess client needs accurately) Consult with technicians…https://jobseveryhour.com/job/service-advisor-frankfurt-m-f-d-lucid-motors/https://jobseveryhour.com/job/service-advisor-frankfurt-m-f-d-lucid-motors/Thu, 12 Nov 2026 00:00:00 +0000Frankfurt, HE. Greet clients promptly and offer excellent customer experience at all steps of the service process Ensure clients thoroughly understand the service process, and are comfortable at all steps of their experience Properly perform the vehicle walk-around and write-up processes, accurately ascertaining primary concern through verbal interview and visual assessment (assess client needs accurately) Consult with technicians…https://jobseveryhour.com/job/service-center-operations-specialist-technical-parts-custome-lucid-motors/https://jobseveryhour.com/job/service-center-operations-specialist-technical-parts-custome-lucid-motors/Thu, 12 Nov 2026 00:00:00 +0000Munich, BY. As a Service Center Operations Specialist at Lucid Motors, you will play a versatile and hands-on role within the Service Center, supporting the full service journey from customer intake and repair coordination to parts management, technical workshop support, vehicle diagnosis, repair quality, and final handover. This role combines premium customer communication, accurate spare parts coordination, and high-quality…https://jobseveryhour.com/job/service-advisor-munich-m-f-d-lucid-motors/https://jobseveryhour.com/job/service-advisor-munich-m-f-d-lucid-motors/Thu, 12 Nov 2026 00:00:00 +0000Munich, BY. Greet clients promptly and offer excellent customer experience at all steps of the service process Ensure clients thoroughly understand the service process, and are comfortable at all steps of their experience Properly perform the vehicle walk-around and write-up processes, accurately ascertaining primary concern through verbal interview and visual assessment (assess client needs accurately) Consult with technicians…https://jobseveryhour.com/job/service-advisor-witten-m-f-d-lucid-motors/https://jobseveryhour.com/job/service-advisor-witten-m-f-d-lucid-motors/Thu, 12 Nov 2026 00:00:00 +0000Witten, NW. Greet clients promptly and offer excellent customer experience at all steps of the service process Ensure clients thoroughly understand the service process, and are comfortable at all steps of their experience Properly perform the vehicle walk-around and write-up processes, accurately ascertaining primary concern through verbal interview and visual assessment (assess client needs accurately) Consult with technicians…https://jobseveryhour.com/job/social-support-associate-customer-care-operations-lyft-2/https://jobseveryhour.com/job/social-support-associate-customer-care-operations-lyft-2/Wed, 11 Nov 2026 00:00:00 +0000Mexico City, Mexico. to thrive. You will be Lyft support’s voice on all social media channels, fielding questions and resolving issues from passengers and drivers in real-time. As an active representative of Lyft, you will strengthen our community by providing a helpful, effortless and trusted support experience. The ideal candidate is a confident and clear communicator who consistently and thoughtfully represents Lyft support and…https://jobseveryhour.com/job/senior-it-support-specialist-instacart/https://jobseveryhour.com/job/senior-it-support-specialist-instacart/Wed, 11 Nov 2026 00:00:00 +0000Canada - Remote (ON, AB, BC, or NS Only). Resolve 70+ support tickets a week for Instacart employees through our ticketing system and in-person support, while keeping CSAT high. Reach full independence within 90 days: self-resolve with minimal escalations, escalate efficiently when needed, and handle on-call responsibilities. Support and administer core systems including Okta, Jira, Google Workspace, Slack, Jamf, Conductor One, and 1Password, and…https://jobseveryhour.com/job/customer-advocate-apollo-io/https://jobseveryhour.com/job/customer-advocate-apollo-io/Wed, 11 Nov 2026 00:00:00 +0000Office, Philippines. Apollo.io is looking for a high-performing, sales-driven Customer Advocate Representative who thrives in a fast-paced environment and has a passion for turning customer conversations into closed business. In this role, you'll play a key part in driving revenue and accelerating conversions through real-time chat and calls interactions. This is a dynamic opportunity for someone who is both a product expert and a…https://jobseveryhour.com/job/support-team-lead-wolt-3/https://jobseveryhour.com/job/support-team-lead-wolt-3/Wed, 11 Nov 2026 00:00:00 +0000Tirana, Albania. Lead, motivate, and develop a high-performing support team through coaching, encouragement, and empowerment Create a customer-obsessed culture by leading by example Own your team’s performance, including KPIs, productivity, and service quality Set clear performance goals and provide regular, constructive feedback Manage daily operational needs such as shift planning and scheduling Lead shifts when needed, supporting…https://jobseveryhour.com/job/technical-support-specialist-german-fluency-samsara/https://jobseveryhour.com/job/technical-support-specialist-german-fluency-samsara/Wed, 11 Nov 2026 00:00:00 +0000Remote - UK. You will be a part of our frontline support team made up of highly skilled and professional Technical Support Specialists. You will be responsible for responding to customer requests for technical assistance over the phone and via email. Your work will be fast-paced and independent in nature as you will be expected to manage yourself in a way to be available to respond quickly to our customers. Your work will also…https://jobseveryhour.com/job/customer-experience-retention-manager-harness/https://jobseveryhour.com/job/customer-experience-retention-manager-harness/Wed, 11 Nov 2026 00:00:00 +0000Bengaluru, Karnataka, India. Harness is growing its Digital and Commercial customer base, and we will not scale it by adding people in proportion. This role owns customer experience and retention for a large book of Digital and Commercial customers , and its main job is to build and run the tech-touch engine that serves them . You will design automated journeys, health signals, in-product and email programs, and self-service resources that…https://jobseveryhour.com/job/client-services-lead-legal-mercor/https://jobseveryhour.com/job/client-services-lead-legal-mercor/Wed, 11 Nov 2026 00:00:00 +0000San Francisco. to influence what the world’s most advanced AI systems become capable of doing. We’re looking for people who bring different perspectives, take ownership, exercise sound judgment, and hold themselves to an exceptionally high standard. You’ll have the opportunity to do consequential work alongside talented colleagues who challenge one another, collaborate openly, and share a commitment to excellence. Mercor is…https://jobseveryhour.com/job/customer-service-specialist-korean-binance/https://jobseveryhour.com/job/customer-service-specialist-korean-binance/Tue, 10 Nov 2026 00:00:00 +0000Indonesia; Malaysia; Philippines; Vietnam. Join Binance's Customer Service team and be a part of a client-facing business where exceptional support is our priority. We aim to create a platform where users receive top-quality assistance with fast response times and accurate information. Our support is provided via ticketing systems and live chat, handling customer queries, complaints, and identification approval processes for our world-class cryptocurrency…https://jobseveryhour.com/job/technical-support-specialist-modern-treasury/https://jobseveryhour.com/job/technical-support-specialist-modern-treasury/Tue, 10 Nov 2026 00:00:00 +0000San Francisco. Resolve Customer Issues with Technical Depth - Establish deep expertise in money movement fundamentals and Modern Treasury's core products, including the nuanced dependencies between them - Investigate and resolve issues reported by internal and external customers within our stated SLAs - Support customers across payment programs, covering payment limits and rejections, legal entity and KYC/KYB onboarding…https://jobseveryhour.com/job/it-support-lead-mongodb/https://jobseveryhour.com/job/it-support-lead-mongodb/Tue, 10 Nov 2026 00:00:00 +0000New York City. Strategic IT leadership & stakeholder alignment. Partner with business leaders, Executive Assistants (EAs), Workplace/Facilities, and Audio/Visual (AV) teams to translate organizational needs into seamless IT solutions. Manage regional IT budgets, optimize cloud costs (FinOps), negotiate vendor contracts, and drive multi-site hybrid work People leadership & operational rigor. Hire, mentor, and direct a hybrid team…https://jobseveryhour.com/job/associate-customer-support-credit-card-support-gemini/https://jobseveryhour.com/job/associate-customer-support-credit-card-support-gemini/Tue, 10 Nov 2026 00:00:00 +0000Singapore, Singapore. Associate, Customer Support At Gemini, our Credit Card Support Associates play a crucial role in delivering exceptional customer service and ensuring efficient resolution of inquiries. They are dedicated to providing clear, effective support, addressing customer needs with precision, and upholding our high service standards. We are seeking a driven, self-motivated individual with strong interpersonal skills who…https://jobseveryhour.com/job/associate-customer-support-retail-exchange-support-gemini/https://jobseveryhour.com/job/associate-customer-support-retail-exchange-support-gemini/Tue, 10 Nov 2026 00:00:00 +0000Singapore, Singapore. Associate, Customer Support As Gemini continues to grow rapidly our Customer Support organization must expand and dynamically change to meet the needs of our customers. The Customer Support Associate is a vital part of creating a successful CS operation at Gemini. A successful Associate will help resolve priority customer inquiries and triage with internal stakeholders for long term fixes. Each associate will…https://jobseveryhour.com/job/junior-cs-complaints-agent-german-speaking-m-f-d-raisin-2/https://jobseveryhour.com/job/junior-cs-complaints-agent-german-speaking-m-f-d-raisin-2/Tue, 10 Nov 2026 00:00:00 +0000Berlin, Berlin, Germany. , you will take on complaint handling, primarily for our German-speaking markets. Do you have a knack for de-escalation, work in a structured manner, and keep an overview even in challenging situations? If you want to drive complex cases forward in a solution-oriented manner and enjoy a constructive error culture, we look forward to receiving your application! Your Responsibilities Complaint Management: You will…https://jobseveryhour.com/job/support-operations-systems-lead-cursor/https://jobseveryhour.com/job/support-operations-systems-lead-cursor/Tue, 10 Nov 2026 00:00:00 +0000Remote. Own day-to-day operations for core support systems, including ticketing workflows, routing, queues, labels, taxonomy, escalations, and related tooling; triage urgent operational issues as they arise, especially when system behavior, workforce distribution, queue health, or SLA risk looks off - Manage intake, prioritization, and follow-through for systems requests from support managers, TSEs, operations leads…https://jobseveryhour.com/job/it-security-support-analyst-openzeppelin/https://jobseveryhour.com/job/it-security-support-analyst-openzeppelin/Mon, 09 Nov 2026 00:00:00 +0000Remote. Security & Compliance Support: Assist in managing security tools, including endpoint security (e.g., MDM solutions like Jamf or Intune). Support implementation of security policies and procedures. Help with internal security audits and compliance documentation. Monitor system access and assist in enforcing security controls. Participate in incident response activities and learn best practices for handling security…https://jobseveryhour.com/job/customer-support-representative-four-hands/https://jobseveryhour.com/job/customer-support-representative-four-hands/Mon, 09 Nov 2026 00:00:00 +0000Austin, TX. also includes a variety of responsibilities that support accuracy, continuity, and operational excellence across the customer journey, including recognizing when to escalate more complex issues to the appropriate teams. This position is ideal for someone who takes pride in representing the brand, exercises sound judgment, and can balance efficiency with genuine customer care. In This Role Serve as an initial point…https://jobseveryhour.com/job/senior-manager-customer-support-deliveroo-operations-wolt/https://jobseveryhour.com/job/senior-manager-customer-support-deliveroo-operations-wolt/Mon, 09 Nov 2026 00:00:00 +0000Berlin, Germany; Helsinki, Finland. You will own frontline operational performance across two closely linked parts of Deliveroo's customer support network: an in-house Global Escalations team of around 50 agents based across the UK and Georgia, and the outsourced network delivering support on our behalf through three BPO partners and three Shared Service Centres, circa 1,500 agents across multiple locations, including the team leads and ops managers…https://jobseveryhour.com/job/senior-manager-customer-support-deliveroo-operations-deliveroo/https://jobseveryhour.com/job/senior-manager-customer-support-deliveroo-operations-deliveroo/Mon, 09 Nov 2026 00:00:00 +0000Dubai, United Arab Emirates; London, United Kingdom. You will own frontline operational performance across two closely linked parts of Deliveroo's customer support network: an in-house Global Escalations team of around 50 agents based across the UK and Georgia, and the outsourced network delivering support on our behalf through three BPO partners and three Shared Service Centres, circa 1,500 agents across multiple locations, including the team leads and ops managers…https://jobseveryhour.com/job/customer-support-specialist-synack/https://jobseveryhour.com/job/customer-support-specialist-synack/Mon, 09 Nov 2026 00:00:00 +0000Remote in the US. Support execution of client assessment deliverables such as reporting, configurations, scheduling, and related details Troubleshoot issues reported by clients, internal teams, and Synack Red Team members (SRT) Monitor support queues and ensure timely resolution to inquiries and issues Monitor service level objectives across a vast client portfolio and make timely decisions to influence successful assessment Escalate…https://jobseveryhour.com/job/channel-sales-support-agent-block/https://jobseveryhour.com/job/channel-sales-support-agent-block/Mon, 09 Nov 2026 00:00:00 +0000London, United Kingdom. The Channel Sales Support Agent is the operational backbone for our independent contractor (IC) sales teams in the field. You'll be their go-to person—making sure they have everything they need to successfully sell and onboard our products to local sellers across the UK and Europe. This isn't just a support role. You're enabling entrepreneurs to build their businesses, and their success is your success. You're…https://jobseveryhour.com/job/director-of-customer-support-assetwatch-inc/https://jobseveryhour.com/job/director-of-customer-support-assetwatch-inc/Mon, 09 Nov 2026 00:00:00 +0000United States. Strategy and Team Leadership Lead the Tier 1 and Tier 2 support teams through the reorganization. Create clear performance standards and hold teams accountable to them through regular quality reviews and coaching. Build performance metrics and frameworks for individuals and teams. Co-own the annual operating plan and headcount planning. Set annual and quarterly support goals that cascade into team and individual…https://jobseveryhour.com/job/bilingual-customer-experience-specialist-canada-alan/https://jobseveryhour.com/job/bilingual-customer-experience-specialist-canada-alan/Mon, 09 Nov 2026 00:00:00 +0000Toronto, ON, Canada. AT A GLANCE - Location: Toronto, Ontario. 4 days per week in our Toronto office + 1 day remote. You must live in Toronto or be ready to relocate. - Salary: CA$ 87,000–106,000 per year, plus equity and benefits. - Languages: Fluent written and spoken English AND French (required). - Work authorization: You must be legally authorized to work in Canada. - Channels: Chat and email. No inbound or outbound phone support…https://jobseveryhour.com/job/staff-client-support-engineer-bigid/https://jobseveryhour.com/job/staff-client-support-engineer-bigid/Fri, 06 Nov 2026 00:00:00 +0000Remote- USA East Coast. to work with some of the most talented people in the industry who value innovation, diversity, integrity, and collaboration. About the role When a BigID enterprise customer hits a complex, high-impact issue in production, you’re the escalation point. As a Staff Client Support Engineer, you’ll find root causes, deliver fixes and workarounds, and advocate for customers with Engineering and Product. You’ll also raise…https://jobseveryhour.com/job/customer-service-specialist-zopa/https://jobseveryhour.com/job/customer-service-specialist-zopa/Fri, 06 Nov 2026 00:00:00 +0000Manchester. The Customer Service team is the face of Zopa, handling customer queries across our full range of products. The team aims to make every customer’s experience as effortless as possible, supporting them with a variety of requests and helping them get the most from Zopa. As a Customer Service Specialist, you’ll carry out a variety of tasks to support the team and our outsource partners, helping them deliver the high…https://jobseveryhour.com/job/customer-experience-consultant-platform-science/https://jobseveryhour.com/job/customer-experience-consultant-platform-science/Fri, 06 Nov 2026 00:00:00 +0000Londrina. Londrina, Brasil Na Platform Science, trabalhamos para conectar tudo que se move. Fundada em 2015, somos uma plataforma de IoT aberta que faz parcerias com frotas inovadoras, desenvolvedores de aplicativos, fabricantes de veículos e fornecedores de equipamentos no setor de transporte para fornecer soluções revolucionárias aos profissionais da cadeia de suprimentos em todo o mundo. Nossos colaboradores são um grupo…https://jobseveryhour.com/job/customer-experience-associate-evening-shift-ramp/https://jobseveryhour.com/job/customer-experience-associate-evening-shift-ramp/Fri, 06 Nov 2026 00:00:00 +0000New York, NY (HQ). Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision. In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution…https://jobseveryhour.com/job/university-grad-customer-experience-associate-ramp/https://jobseveryhour.com/job/university-grad-customer-experience-associate-ramp/Fri, 06 Nov 2026 00:00:00 +0000New York, NY (HQ). Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision. In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution…https://jobseveryhour.com/job/customer-experience-associate-ramp/https://jobseveryhour.com/job/customer-experience-associate-ramp/Fri, 06 Nov 2026 00:00:00 +0000New York, NY (HQ). Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision. In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution…https://jobseveryhour.com/job/support-team-lead-wolt/https://jobseveryhour.com/job/support-team-lead-wolt/Fri, 06 Nov 2026 00:00:00 +0000Belgrade, Serbia. Team Leadership: Manage up to 30 support associates, ensuring high team engagement and performance levels. Conduct regular feedback sessions, team building activities, and 1:1 meetings to mentor and support team members. Operational Management: Oversee daily operations, ensuring all customer inquiries are handled promptly and efficiently. Develop and maintain operational protocols to enhance team performance…https://jobseveryhour.com/job/manager-customer-care-kitchen-toast/https://jobseveryhour.com/job/manager-customer-care-kitchen-toast/Fri, 06 Nov 2026 00:00:00 +0000Chennai. ) Manage, coach, and develop a team of Customer Care Specialists while monitoring attendance, schedule adherence, productivity, and overall performance. Provide regular coaching, feedback, and performance development through Quality Assurance reviews, One-on-One sessions, and real-time coaching to improve customer experience and operational performance. Train and develop team members on product functionality…https://jobseveryhour.com/job/support-operations-lead-zip/https://jobseveryhour.com/job/support-operations-lead-zip/Fri, 06 Nov 2026 00:00:00 +0000Remote - US. . We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!https://jobseveryhour.com/job/cpc-processor-customer-support-8609-datavant/https://jobseveryhour.com/job/cpc-processor-customer-support-8609-datavant/Thu, 05 Nov 2026 00:00:00 +0000Remote - United States. in the strictest confidence. Maintains a high level of professionalism and good rapport with co-workers and members of management Maintain open lines of communication with other employees and members of management in regards to any problems, complaints, incidents, etc. immediately. Performs work in accordance with the training and direction provided and adheres to facility specific procedures Attends mandatory…https://jobseveryhour.com/job/lead-customer-experience-strategy-and-operations-high-touch-klaviyo/https://jobseveryhour.com/job/lead-customer-experience-strategy-and-operations-high-touch-klaviyo/Thu, 05 Nov 2026 00:00:00 +0000Boston. Our high-touch customers are where the relationship, the stakes, and the revenue are biggest. This role makes sure that book is run like a business: clear on who we serve and how, deliberate about the experience we create, and measured on what it delivers. This is half strategy, half operator. You'll design customer experiences and programs for our highest-value accounts, and you'll build the operating rhythm…https://jobseveryhour.com/job/customer-support-representative-assetwatch-inc/https://jobseveryhour.com/job/customer-support-representative-assetwatch-inc/Thu, 05 Nov 2026 00:00:00 +0000United States. Manage multiple incoming streams of support request coming in via software, phone, email, and internal requests Coordinate with internal and external stakeholders as needed to address more challenging cases and ensure a long-term solution Work internally across multiple departments to ensure and support the delivery of a world class customer experience to include sending customer feedback to our Product teams…https://jobseveryhour.com/job/technical-project-manager-customer-operations-forma-ai/https://jobseveryhour.com/job/technical-project-manager-customer-operations-forma-ai/Thu, 05 Nov 2026 00:00:00 +0000Toronto, Canada. Manage customer projects end-to-end, from planning and requirements gathering through execution, delivery, and post-launch activities, ensuring projects are delivered on time and aligned with customer expectations Own project plans, timelines, milestones, and deliverables, proactively identifying risks, dependencies, and issues and driving them to resolution Build and maintain strong working relationships with…https://jobseveryhour.com/job/customer-care-specialist-philippines-november-preply/https://jobseveryhour.com/job/customer-care-specialist-philippines-november-preply/Thu, 05 Nov 2026 00:00:00 +0000Philippines. Answer customers’ questions and resolving any issues that they may be facing; - Identify problem areas and flagging them to the concerned team; - Ensure customer satisfaction, and work on collecting and tracking user's feedback; - Work closely with the product teams to resolve issues and share customer feedback; WHAT YOU NEED TO SUCCEED - Previous experience providing support through live chats - Fluency in English…https://jobseveryhour.com/job/customer-support-agent-remote-ukraine-based-preply/https://jobseveryhour.com/job/customer-support-agent-remote-ukraine-based-preply/Thu, 05 Nov 2026 00:00:00 +0000Kyiv. Answer customers’ questions and resolving any issues that they may be facing; - Identify problem areas and flagging them to the concerned team; - Ensure customer satisfaction, and work on collecting and tracking user's feedback; - Work closely with the product teams to resolve issues and share customer feedback; WHAT YOU NEED TO SUCCEED - Previous experience providing support through live chats - Fluency in English…https://jobseveryhour.com/job/customer-care-specialist-remote-ukraine-based-preply/https://jobseveryhour.com/job/customer-care-specialist-remote-ukraine-based-preply/Thu, 05 Nov 2026 00:00:00 +0000Kyiv. Answer customers’ questions and resolving any issues that they may be facing; - Identify problem areas and flagging them to the concerned team; - Ensure customer satisfaction, and work on collecting and tracking user's feedback; - Work closely with the product teams to resolve issues and share customer feedback; WHAT YOU NEED TO SUCCEED 1. Previous experience providing support through live chats 2. Fluency in…https://jobseveryhour.com/job/senior-it-support-specialist-hermeus/https://jobseveryhour.com/job/senior-it-support-specialist-hermeus/Thu, 05 Nov 2026 00:00:00 +0000Los Angeles, CA. As a Senior IT Support Specialist, you will be a senior individual contributor and the hands-on technical anchor for daily IT operations. You will resolve the issues no one else can, mentor junior staff, and own the technical layer beneath the service desk: endpoint management, identity, and endpoint security. We are looking for someone who does not just close tickets but eliminates the work behind them, automating…https://jobseveryhour.com/job/specialist-i-customer-support-grow-therapy/https://jobseveryhour.com/job/specialist-i-customer-support-grow-therapy/Wed, 04 Nov 2026 00:00:00 +0000Remote. We’re looking for a Customer Support Specialist who genuinely enjoys helping people and takes pride in making complicated experiences feel simpler, clearer, and more human. You’ll be at the forefront of our mission to make high-quality mental health care accessible and affordable, helping clients navigate their experience with Grow Therapy, whether they’re dealing with a technical issue, a question about insurance…https://jobseveryhour.com/job/ai-support-operations-manager-15five/https://jobseveryhour.com/job/ai-support-operations-manager-15five/Wed, 04 Nov 2026 00:00:00 +0000US, Remote. is built around documented runbooks, a shared intake queue, and a named second for every critical system. What You'll Own Fin/AI agent operations (25%): our customer-facing AI agent resolves routine questions correctly and the quality-adjusted automation rate holds or improves month over month. Owns resolution quality, deflection with quality gates, topic configuration, prompt and behavior tuning, and…https://jobseveryhour.com/job/manager-product-support-operations-roblox/https://jobseveryhour.com/job/manager-product-support-operations-roblox/Wed, 04 Nov 2026 00:00:00 +0000San Mateo, CA, United States. Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in…https://jobseveryhour.com/job/director-it-service-desk-netskope/https://jobseveryhour.com/job/director-it-service-desk-netskope/Wed, 04 Nov 2026 00:00:00 +0000Saint Louis, Missouri, United States. Netskope is on a mission to redefine cloud, data, and network security, and the IT Infrastructure & Operations team is the backbone of that mission. We are seeking a hands-on, servant-leader to elevate and transform our global Service Desk organization into a strategic asset. This is not a typical “ticket-closing” role; it is a critical leadership position focused on redefining IT support as a product, driving…https://jobseveryhour.com/job/director-it-service-desk-netskope-2/https://jobseveryhour.com/job/director-it-service-desk-netskope-2/Wed, 04 Nov 2026 00:00:00 +0000Santa Clara, California, United States. Netskope is on a mission to redefine cloud, data, and network security, and the IT Infrastructure & Operations team is the backbone of that mission. We are seeking a hands-on, servant-leader to elevate and transform our global Service Desk organization into a strategic asset. This is not a typical “ticket-closing” role; it is a critical leadership position focused on redefining IT support as a product, driving…https://jobseveryhour.com/job/quality-analyst-contact-centre-deliveroo/https://jobseveryhour.com/job/quality-analyst-contact-centre-deliveroo/Wed, 04 Nov 2026 00:00:00 +0000Manchester, United Kingdom. to eat what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. The Role A Care agent provides support for our Customer’s, Riders and Partners, and if things don’t go as expected we want to make sure they are taken care of if there is a need to contact us. The Quality team is instrumental in ensuring those…https://jobseveryhour.com/job/cpc-processor-customer-support-datavant/https://jobseveryhour.com/job/cpc-processor-customer-support-datavant/Wed, 04 Nov 2026 00:00:00 +0000Remote - United States. in the strictest confidence. Maintains a high level of professionalism and good rapport with co-workers and members of management Maintain open lines of communication with other employees and members of management in regards to any problems, complaints, incidents, etc. immediately. Performs work in accordance with the training and direction provided and adheres to facility specific procedures Attends mandatory…https://jobseveryhour.com/job/cpc-processor-customer-support-datavant-3/https://jobseveryhour.com/job/cpc-processor-customer-support-datavant-3/Wed, 04 Nov 2026 00:00:00 +0000Remote - United States. in the strictest confidence. Maintains a high level of professionalism and good rapport with co-workers and members of management Maintain open lines of communication with other employees and members of management in regards to any problems, complaints, incidents, etc. immediately. Performs work in accordance with the training and direction provided and adheres to facility specific procedures Attends mandatory…https://jobseveryhour.com/job/cpc-processor-customer-support-datavant-2/https://jobseveryhour.com/job/cpc-processor-customer-support-datavant-2/Wed, 04 Nov 2026 00:00:00 +0000Remote - United States. in the strictest confidence. Maintains a high level of professionalism and good rapport with co-workers and members of management Maintain open lines of communication with other employees and members of management in regards to any problems, complaints, incidents, etc. immediately. Performs work in accordance with the training and direction provided and adheres to facility specific procedures Attends mandatory…https://jobseveryhour.com/job/sales-support-associate-wolt-2/https://jobseveryhour.com/job/sales-support-associate-wolt-2/Wed, 04 Nov 2026 00:00:00 +0000Athens, Greece. As a member of the Sales Support team, you will play a key role in providing ongoing support to ensure a smooth and high-quality experience to our merchant partners. This includes establishing effective communication channels, maintaining service standards, assisting partner growth through data-driven insights, and collaborating with internal teams to resolve urgent needs and share best practices. What you’ll be…https://jobseveryhour.com/job/it-service-desk-manager-coursera/https://jobseveryhour.com/job/it-service-desk-manager-coursera/Wed, 04 Nov 2026 00:00:00 +0000India. to reshape how the world learns and applies skills—and help millions of people participate in the new economy. Bring your ideas, expertise, and perspective to meaningful work that can make a difference at global scale. How we work Job Location - Bangalore Working hours - 5:30 PM - 2:30 AM IST || 4 AM - 1 PM PST We let you choose the best way to work, whether it’s from home, an office, or a collaboration space. We’re…https://jobseveryhour.com/job/customer-support-specialist-ll-coinbase-2/https://jobseveryhour.com/job/customer-support-specialist-ll-coinbase-2/Tue, 03 Nov 2026 00:00:00 +0000Manila, Philippines. (ie. job duties): Responsible for providing support for high-profile Coinbase customers across multiple channels (phone, messaging & email) by investigating, troubleshooting and resolving customer issues. Use all available resources to ensure high standards are met and work is carried out in the most efficient manner. Be a trusted advisor, listen and empathize so the customer knows they are valued. Ensure their…https://jobseveryhour.com/job/customer-support-specialist-ll-coinbase-3/https://jobseveryhour.com/job/customer-support-specialist-ll-coinbase-3/Tue, 03 Nov 2026 00:00:00 +0000Manila, Philippines. (ie. job duties): Responsible for providing support for high-profile Coinbase customers across multiple channels (phone, messaging & email) by investigating, troubleshooting and resolving customer issues. Use all available resources to ensure high standards are met and work is carried out in the most efficient manner. Be a trusted advisor, listen and empathize so the customer knows they are valued. Ensure their…https://jobseveryhour.com/job/customer-support-specialist-ll-coinbase-4/https://jobseveryhour.com/job/customer-support-specialist-ll-coinbase-4/Tue, 03 Nov 2026 00:00:00 +0000Manila, Philippines. (ie. job duties): Responsible for providing support for high-profile Coinbase customers across multiple channels (phone, messaging & email) by investigating, troubleshooting and resolving customer issues. Use all available resources to ensure high standards are met and work is carried out in the most efficient manner. Be a trusted advisor, listen and empathize so the customer knows they are valued. Ensure their…https://jobseveryhour.com/job/social-support-specialist-i-coinbase-3/https://jobseveryhour.com/job/social-support-specialist-i-coinbase-3/Tue, 03 Nov 2026 00:00:00 +0000Remote - USA. Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here…https://jobseveryhour.com/job/social-support-specialist-i-coinbase/https://jobseveryhour.com/job/social-support-specialist-i-coinbase/Tue, 03 Nov 2026 00:00:00 +0000Remote - USA. Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here…https://jobseveryhour.com/job/customer-support-specialist-ii-3-coinbase/https://jobseveryhour.com/job/customer-support-specialist-ii-3-coinbase/Tue, 03 Nov 2026 00:00:00 +0000Manila, Philippines. Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here…https://jobseveryhour.com/job/senior-manager-customer-experience-strategy-operations-ramp/https://jobseveryhour.com/job/senior-manager-customer-experience-strategy-operations-ramp/Tue, 03 Nov 2026 00:00:00 +0000New York, NY (HQ). Ramp believes that AI-powered CX organizations are the future and we are racing to build the best one in the world. Our goal is for our team to work hand in hand with AI agents to drive superlative customer outcomes and the highest-velocity AI improvement engine in the business. This role will own the strategy and ops teams that are making that transition a reality while still delivering 24/7/365 support for our…https://jobseveryhour.com/job/product-support-specialist-eastern-central-time-linear/https://jobseveryhour.com/job/product-support-specialist-eastern-central-time-linear/Tue, 03 Nov 2026 00:00:00 +0000North America. Support customers in end-to-end engagement, including onboarding, account setup, debugging issues, feature and integration discovery - Investigate and resolve inbound customer issues reported through all communication channels, including email, Slack, Twitter, and Reddit - Partner with our engineering team to document and reproduce bugs - Surface trends and insights from customer feedback to the team at large to…https://jobseveryhour.com/job/customer-support-specialist-ll-coinbase-5/https://jobseveryhour.com/job/customer-support-specialist-ll-coinbase-5/Tue, 03 Nov 2026 00:00:00 +0000Manila, Philippines. As a Customer Support Specialist II, you’ll join a high performing team of passionate support professionals who know their performance is critical to Coinbase achieving its mission. You will dedicate your time to assisting customers and teammates with inquiries, resolving issues, and ensuring a positive experience for our customers. You will serve as a bridge between the customers and the company, offering…https://jobseveryhour.com/job/healthcare-market-research-associate-client-services-konovo/https://jobseveryhour.com/job/healthcare-market-research-associate-client-services-konovo/Tue, 03 Nov 2026 00:00:00 +0000Mexico, Remote. Konovo is a global healthcare intelligence company transforming research through technology, enabling faster, better, connected insights. We provide healthcare organizations with real-time access to over 2 million healthcare professionals and patients, the largest network of its kind in the world. Our 300+ employees span 25 U.S. states and five countries, collaborating to support some of the largest organizations in…https://jobseveryhour.com/job/assistant-manager-customer-care-lucid-motors/https://jobseveryhour.com/job/assistant-manager-customer-care-lucid-motors/Tue, 03 Nov 2026 00:00:00 +0000Southfield, MI. Accountable for a team of Specialists, ensuring they are meeting team metrics, and providing on-the-spot guidance for questions or escalations. Coach team to provide the highest level of support to customers via inbound phone calls, chats, and tickets for technical inquiries, or determine if roadside assistance is needed. Work closely with the Customer Care Manager to strategize advancements by determining…https://jobseveryhour.com/job/service-desk-analyst-rush-street-interactive/https://jobseveryhour.com/job/service-desk-analyst-rush-street-interactive/Tue, 03 Nov 2026 00:00:00 +0000Toronto. Respond to end-user requests for technical assistance, assess problems, and provide timely and effective solutions via phone, email, or in-person. Be an advocate for IT and InfoSec department to the organization and encourage all users to adhere to corporate IT and InfoSec policy and security best practices. Diagnose and resolve technical hardware and software issues, including troubleshooting computer systems…https://jobseveryhour.com/job/service-advisor-seattle-lucid-motors/https://jobseveryhour.com/job/service-advisor-seattle-lucid-motors/Tue, 03 Nov 2026 00:00:00 +0000Seattle, WA. Ensure clients are informed throughout the service experience from initial contact to vehicle handover Conduct comprehensive inspections and thorough check-in processes for customer vehicles, identifying and reporting any damage or visible wear Check in new vehicles and document transport damage on PDI vehicles, ensuring accurate notation on the Bill of Lading (BOL) and processing through internal channels for…https://jobseveryhour.com/job/customer-support-agent-spanish-speaking-bench-team-blueprint-technologies/https://jobseveryhour.com/job/customer-support-agent-spanish-speaking-bench-team-blueprint-technologies/Tue, 03 Nov 2026 00:00:00 +0000Bellevue, WA. We’re looking for a Customer Support Agent with fluency in Spanish to join our Bench Team. In this individual-contributor role, you’ll provide fast, accurate, and personalized support to customers through research, investigation, troubleshooting, and effective resolution. You’ll work within a fast-paced, structured support environment where clear communication, critical thinking, and consistent performance are…https://jobseveryhour.com/job/patient-support-associate-soutien-la-client-le-hims-hers/https://jobseveryhour.com/job/patient-support-associate-soutien-la-client-le-hims-hers/Tue, 03 Nov 2026 00:00:00 +0000Montreal, Quebec. As a Patient Support Associate, your role will be to provide high-quality, empathetic support to our patients in both French and English. Working alongside our Support and Operations team, you will help deliver a friendly, reliable and patient-focused experience in a fast-paced telehealth environment. This is a fantastic opportunity to meaningfully contribute to a knowledgeable, caring support team at the core of…https://jobseveryhour.com/job/service-advisor-mission-viejo-lucid-motors/https://jobseveryhour.com/job/service-advisor-mission-viejo-lucid-motors/Tue, 03 Nov 2026 00:00:00 +0000Mission Viejo, CA. Ensure clients are informed throughout the service experience from initial contact to vehicle handover Conduct comprehensive inspections and thorough check-in processes for customer vehicles, identifying and reporting any damage or visible wear Check in new vehicles and document transport damage on PDI vehicles, ensuring accurate notation on the Bill of Lading (BOL) and processing through internal channels for…https://jobseveryhour.com/job/it-support-analyst-netskope-2/https://jobseveryhour.com/job/it-support-analyst-netskope-2/Tue, 03 Nov 2026 00:00:00 +0000Saint Louis, Missouri, United States. We are looking for an IT Support Analyst who leads with AI — someone who doesn't just use AI tools as productivity boosters but builds, prompts, and iterates on them to fundamentally change how IT support works. You will be the primary hands-on technologist on our St. Louis support team, resolving employee issues while continuously driving down ticket volume through intelligent automation and self-service. This role…https://jobseveryhour.com/job/project-support-specialist-great-role-for-people-with-bpo-ba-inizio-medical/https://jobseveryhour.com/job/project-support-specialist-great-role-for-people-with-bpo-ba-inizio-medical/Tue, 03 Nov 2026 00:00:00 +0000Manila, Philippines. Inizio Medical is growing, and we are excited to be building a dedicated team of Project Support Specialists based in the Philippines. In this role, you will work closely with our global teams across Inizio Medical, including ApotheCom, Nucleus Global, and Ashfield MedComms, in the US, UK, EU, and South Africa. This role provides a unique opportunity to contribute to the delivery of high-quality medical…