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Workforce Management Analyst, Customer Care

Judi Health · Charlotte, North Carolina, United States; Denver, Colorado, United States; New York, New York, United States

Workforce Management Analyst, Customer Care is open at Judi Health in Charlotte, North Carolina, United States; Denver, Colorado, United States; New York, New York, United States. The posting gives a salary of $63K - $95K. Posted on Sep 4, 2026, and still on Judi Health’s careers page when we last checked, on Nov 14, 2026.

About the role

The Customer Care Workforce Management Analyst is responsible for real-time and/or intraday management of resources to ensure consistency in Service Level performance and improve the call experience for potential enrollees, members, clients, providers, brokers, and other Judi Rx users. Position Responsibilities : The Intraday Specialist partners with Call Center management to develop strategic and tactical…

The opening lines of the posting. The rest is on Judi Health’s careers page.

Hiring at Judi Health

Judi Health has 82 open roles right now, 7 of them remote. Most are in Engineering, Data & Research and Healthcare. The median advertised salary across its roles with a published range is $128K. See all its roles

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