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Voice of the Customer

Fictiv · Schaumburg, IL

Voice of the Customer is open at Fictiv in Schaumburg, IL. The posting gives a salary of $51K - $62K. Posted on Sep 2, 2026, and still on Fictiv’s careers page when we last checked, on Nov 14, 2026.

About the role

The Voice of Customer (VOC) Coordinator plays a central role in translating customer feedback into actionable business intelligence. Working at the intersection of customer experience, data analysis, and cross-functional collaboration, this individual owns the end-to-end lifecycle of customer survey feedback — from initial intake and triage through root cause investigation, cross-departmental engagement, and direct…

The opening lines of the posting. The rest is on Fictiv’s careers page.

Hiring at Fictiv

Fictiv has 96 open roles right now, 24 of them remote. Most are in Engineering, Sales & Business Development and Operations. The median advertised salary across its roles with a published range is $134K. See all its roles

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