User Support Specialist is open at Hello Heart (Remote US). The posting gives a salary of $60K - $72K. Posted on Oct 22, 2026, and still on Hello Heart’s careers page when we last checked, on Nov 14, 2026.
About the role
We’re looking for a User Support Specialist who brings empathy, clear communication, and strong problem-solving skills to help our members. Reporting to the Senior Manager of User Support, you will balance email and phone requests, investigate complex member issues, and help guide escalations to the right resolution. This role is a great fit for someone who takes pride in excellent service, enjoys solving…
The opening lines of the posting. The rest is on Hello Heart’s careers page.
Hiring at Hello Heart
Hello Heart has 27 open roles right now, 19 of them remote. Most are in Data & Research, Marketing & Community and Sales & Business Development. The median advertised salary across its roles with a published range is $185K. See all its roles
