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Tier 1 Production Support Analyst - Analyst

iCapital · Colorado Springs, Colorado, United States

Tier 1 Production Support Analyst - Analyst is open at iCapital in Colorado Springs, Colorado, United States. The posting gives no salary; similar roles in the United States advertise a median of $132K. Posted on Oct 7, 2026, and still on iCapital’s careers page when we last checked, on Nov 14, 2026.

About the role

iCapital is looking to hire a Production Support Analyst (PSA) to provide front-line technical support for iCapital's annuities eApplication platform, ensuring timely resolution of client inquiries and system-related issues. This role serves as a critical point of contact for clients, delivering exceptional service while troubleshooting technical challenges, escalating critical incidents, and collaborating across…

The opening lines of the posting. The rest is on iCapital’s careers page.

Hiring at iCapital

iCapital has 225 open roles right now, 4 of them remote. Most are in Compliance & Legal, Engineering and Data & Research. The median advertised salary across its roles with a published range is $130K. See all its roles

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