Tier 1 Help Desk is open at Accenture Federal Services in Colorado Springs, CO. The posting gives a salary of $89K - $170K. Posted on Oct 15, 2026, and still on Accenture Federal Services’s careers page when we last checked, on Nov 14, 2026.
About the role
Responding to incoming help desk tickets via phone, email, chat, or ticketing system Providing first level troubleshooting for hardware, software, network, and account related issues Documenting all interactions, steps taken, and resolutions in the ticketing system Escalating unresolved or complex issues to Tier Two or specialized support teams Assisting with password resets, account unlocks, and basic user…
The opening lines of the posting. The rest is on Accenture Federal Services’s careers page.
Hiring at Accenture Federal Services
Accenture Federal Services has 731 open roles right now. Most are in Engineering, Data & Research and Operations. The median advertised salary across its roles with a published range is $148K. See all its roles
Similar Other jobs
All Other jobs- Sr. DBA| St. Louis, MO (Onsite or Weekly Travel Required)Accenture Federal Services · 🇺🇸St. Louis, MO$110K - $224KSeniorPythonSQLPostgreSQL
- Senior Manager - Corporate Real EstateEver · 🇺🇸San Francisco, CA$155K - $180KSeniorExcel
- Director - Corporate Real EstateEver · 🇺🇸San Francisco, CA$180K - $220KLead and above
