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Technical Support Team Lead - Singapore

Plaud · Singapore
Lead

Technical Support Team Lead - Singapore is open at Plaud in Singapore. Posted on Sep 10, 2026, and still on Plaud’s careers page when we last checked, on Nov 14, 2026.

About the role

Own technical escalation quality: run calibration and QA sampling across the 350–400 ticket/week line, define what a sound diagnosis looks like across hardware devices, Plaud App, Web, and Desktop App, and hold the team to that standard — not just throughput. - Build the SOP-to-agent roadmap: personally ship AI agents from existing Tech SOPs, set the build bar by doing it, own the sequence of what gets documented…

The opening lines of the posting. The rest is on Plaud’s careers page.

Hiring at Plaud

Plaud has 52 open roles right now, 1 of them remote. Most are in Engineering, Marketing & Community and People & Recruiting. The median advertised salary across its roles with a published range is $180K. See all its roles

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