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Technical Support Specialist- Tier 1

Virtuous · Phoenix, AZ

Technical Support Specialist- Tier 1 is open at Virtuous in Phoenix, AZ. The posting gives no salary; similar roles in the United States advertise a median of $132K. Posted on Sep 22, 2026, and still on Virtuous’s careers page when we last checked, on Nov 14, 2026.

About the role

Respond to incoming support tickets from customers received via email or phone using Zendesk with exceptional attention to detail. - Achieve and maintain key metrics such as ticket closures, response time, full resolution times, and CSAT. - Innovation is key. It's necessary to propose creative solution(s)- i.e. using a feature maybe outside of its initial design intent if it helps get a customer closer to…

The opening lines of the posting. The rest is on Virtuous’s careers page.

Hiring at Virtuous

Virtuous has 9 open roles right now, 7 of them remote. Most are in Sales & Business Development, Marketing & Community and Customer Support. See all its roles

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