Technical Support Expert 2 is open at Twilio (Remote - Colombia). Posted on Sep 17, 2026, and still on Twilio’s careers page when we last checked, on Nov 14, 2026.
About the role
This position is needed to support our customers’ use of the Twilio platform, and help customers get the best experience from Twilio’s products. You will function as the voice of Twilio to our customers and partners, and operate as a subject matter expert for Twilio’s APIs and SDKs. We are looking for our next Technical Support Expert 2 to join our Accounts & Billing team, who will be dedicated to understands and…
The opening lines of the posting. The rest is on Twilio’s careers page.
Hiring at Twilio
Twilio has 115 open roles right now, 114 of them remote. Most are in Sales & Business Development, Engineering and Operations. The median advertised salary across its roles with a published range is $156K. See all its roles

