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Technical Support Expert 2

Twilio · Remote - Colombia

Technical Support Expert 2 is open at Twilio (Remote - Colombia). Posted on Sep 25, 2026, and still on Twilio’s careers page when we last checked, on Nov 14, 2026.

About the role

This position is needed to support our customers’ use of Twilio’s Programmable Messaging product. This role will function as the voice of Twilio to our customers and partners and operate as a subject matter expert for Twilio’s Programmable Messaging API. In addition, focus on providing friendly, professional customer service, while problem-solving and demonstrating a high competency in communicating complex…

The opening lines of the posting. The rest is on Twilio’s careers page.

Hiring at Twilio

Twilio has 115 open roles right now, 114 of them remote. Most are in Sales & Business Development, Engineering and Operations. The median advertised salary across its roles with a published range is $156K. See all its roles

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