Technical Support Engineer - US is open at Factory in San Francisco, CA. The posting gives no salary; similar roles in the United States advertise a median of $200K. Posted on Aug 24, 2026, and still on Factory’s careers page when we last checked, on Nov 14, 2026.
About the role
Factory is bringing autonomy to software engineering. We are looking for a Technical Support Engineer to ensure customers get maximum value from our developer‑centric platform. This position sits at the intersection of customer success, product management and engineering. You will partner with customers to resolve architecture, performance and operational challenges and contribute to internal tools that improve our…
The opening lines of the posting. The rest is on Factory’s careers page.
Hiring at Factory
Factory has 67 open roles right now, 10 of them remote. Most are in Engineering, Sales & Business Development and Marketing & Community. See all its roles
